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wilson_yeung

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20 years ago

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16180

June 8th, 2006 03:00

any people get the replace already..in australia?

any people get the replace already..in australia?
  • DingoJunior

    50 Posts

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    Posted June 8th, 2006 04:00

    People buying new monitors in Australia are getting the A02 revisions (Dufflover just got his), but I've not got my replacements yet (and seriously, I'm not expecting to see them before the end of next week).

    DingoJunior

  • Goldy67blue

    10 Posts

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    Posted June 8th, 2006 06:00

    I live in Aust. I ordered mine on 25th May and it still hasn't arrived. I called Dell customer service yesterday and they said the one they sent out was recalled before it got to me. I will be getting the A02 mid next week. I guess I'm happy to wait a bit longer and get the A02 first up instead of going through the hassle of returning a dud.
  • 821

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    Posted June 8th, 2006 06:00

    hehe
  • Stryke

    11 Posts

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    Posted June 10th, 2006 02:00

    I did the PM Chris thing yesterday to request a replacement for my 2407 A01, but should I expect to see an aknowledgement of my message anytime soon? My 14 day Aussie "no questions asked" replacement deal runs out on Monday and I'm debating if I would be better off just sending the thing back next week and waiting a month or two for a more mature version.

    Message Edited by Stryke on 06-09-200610:53 PM

  • DELL-Chris M

    Community Manager

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    56891 Posts

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    Posted June 10th, 2006 06:00

    I did the PM Chris thing yesterday to request a replacement for my 2407 A01, but should I expect to see an aknowledgement of my message anytime soon?
    * No. But your on the list.

    My 14 day Aussie "no questions asked" replacement deal runs out on Monday and I'm debating if I would be better off just sending the thing back next week and waiting a month or two for a more mature version.
    * The 14 day policy is not in play. If your not happy with the A02 monitor, you may return it in full.


    DELL-Chris M (old account)

    #IWork4Dell

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    Posted June 10th, 2006 18:00

    Stryke im in the exact same situation as you.

    Got the same revision and 14 day policy ends on monday.

    Sent my pm to chris yesterday, hopefully all goes well.
  • Stryke

    11 Posts

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    Posted June 11th, 2006 00:00

    RabidWolve, don't know if you have tried already, but I gave up on trying to telephone someone at Dell about this. Seems like ChrisM is on the ball and we are in his/her hands.

    Message Edited by Stryke on 06-10-200608:47 PM

    Message Edited by Stryke on 06-10-200608:48 PM

  • Stryke

    11 Posts

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    Posted June 11th, 2006 00:00


    @Anonymous-ChrisM wrote:
    I did the PM Chris thing yesterday to request a replacement for my 2407 A01, but should I expect to see an aknowledgement of my message anytime soon?
    * No. But your on the list.

    My 14 day Aussie "no questions asked" replacement deal runs out on Monday and I'm debating if I would be better off just sending the thing back next week and waiting a month or two for a more mature version.
    * The 14 day policy is not in play. If your not happy with the A02 monitor, you may return it in full.


    Thanks Chris M, that's all I need to know. I'll wait to hear from Dell about the replacement.

    I would have put my questions to the local Dell people and not wasted the forum's time, but after ringing Dell Australia twice on Friday and again yesterday I gave up on the phone and posted here. (Sorry, I'm not prepared to be placed on hold for any longer that 15 minutes.) On a positive note, very happy with the viewing area. Could never go back to the 19 inch Crt, it would cause a riot at my place.

    Message Edited by Stryke on 06-10-200608:43 PM

  • DELL-Chris M

    Community Manager

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    Posted June 11th, 2006 03:00

    His.


    DELL-Chris M (old account)

    #IWork4Dell

  • 532

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    Posted June 17th, 2006 06:00

    again...
    any people get the replacement already in aus???