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train1time
1 Message
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July 8th, 2006 02:00
2407 Monitor
Chris;
I'm about to purchase 2 Dell 2407 monitors for a flight simulator. I don't want to waste time by ordering a monitor that I will send back for the issues outlined in this forum. I called tech support to see if they had been fixed, and they wern't aware of any 2407 monitor problems. Go figure!
So... can I order the monitors safely, or should I place Dell on my "do not order from" hit list?
I appreciate your time.
I don't want to waste time by ordering a monitor that I will send back for the issues outlined in this forum.So... can I order the monitors safely...
Assuming ChrisM is still correct about the July 5th date (which is obviously now past) it is safe to order it and get an A02 revision model. HOWEVER, the most of the issues outlined in this forum relate to the A02 revision anyway.
or should I place Dell on my "do not order from" hit list?
Well if you are unhappy with the issues "outlined in this forum" then don't, because as said, these will be in A02 too as well.
Officially, there is no A03 planned, but I guess the general feeling is there will be an A03 cos you just can't leave it in the state that it's apparently in (and if there isn't then just like you the Dell, or the 2407 anyway is on their blacklist)
I assume you're talking about Flight Sim as a PC game? If you are unsure whether you'll be affected by the issues I recommend reading this nice summary thing of common 2407WFP problems, then you can decide whether it's worth it or not. Google up info on the 24" BenQ if you want an alternative 24" LCD to research.
- I guess you don't value your time...or the value of your time is very low. This whole mess and Dell's approach is a waste of our time. What's so good about specs on paper when, first, product cannot deliver them, performance is still substandard after fixes, getting one that works partially well is a gamble, and the company wants you to be the quality control guinea pig? What is the bargain in the relative lower price of such product?
- Strange you claim I don't value my time. I do believe you are the one who randomly came in and started ranting on about nothing constructive to the original poster in this thread. That is a waste of your time and the original posters time. At least I tried to be helpful to a fellow customer going through the same dilemma.
- Sorry, I was out of line in the way I refered to your maybe not valuing your time. Since time is money for most of us, the value of the time we waste in the pursue of a working 2407 or 2107 DELL monitor should be added to the monitor's price, thus, the bargain is no more. Therefore, I don't see the value in the monitor and the reason for continuing being played as a guinea pig by a company that insists in continuing selling, knowingly, a defective product that even after the so called fixes, when they work, still cannot perform as intended (only desktop mode works without banding ...sort of, as there is still vertical banding, and desktop mode seemingly works without banding only at the native resolution). Ordering the 2407 or 2107 is plain Russian roulette...we feel happy because we got ChrisM, so we can get as many exchanges as necessary. ChrisM appears to be the hero or heroine in this monumental blunder, but DELL is the villain and ChrisM works for them...go and figure!! I am sorry if I mistook this forum with a customer satisfaction one, when actually it may be a DELL fan club. You are right, since I do value my time, I should stop here and not waste my time on this anymore.
LogicalSkeptic
4 Posts
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Posted July 9th, 2006 21:00
I find that Dells response , or lack there of , pertaining to the unresolved issues the A02 are so hard to believe. How Dell can keep doing this to their loyal customers is beyond comprehension. The fact that this is still an on going problem that still isn't being addressed properly after 2 revisions is less than satisfactory, to say the least.There better be an A03 revision in the very short term that corrects all these ongoing problems. If not, your going to have a great deal of A02s sent back to you in the coming weeks. You can be assured that most of us can , and will, spend our $$$ on another product that not only works properly, but promises to deliver what it says it offers.Please correct these problems, for the sake of all of us.LogicalSkeptic
4 Posts
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Posted July 10th, 2006 10:00
Hopefully that will change.
Message Edited by LogicalSkeptic on 07-10-200607:04 AM
eldurso
87 Posts
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Posted July 8th, 2006 03:00