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Go to SolutionXPS 9530 USB ports constant connection/disconnection/reconnection
HI all,
Thought I would check here before heading to a service centre. Had this laptop since May and it has always been 'funny' with USB devices. Flash drives and external drives seem to be fine as a rule, *but* hubs, mobile phones, tablets, USB -> LAN adapters constantly have issues. As soon as they are connected, the plugged in sound plays, then unplugged, and then it will connect/disconnect/reconnect randomly until it is unplugged.
I've tried the same devices in other laptops/systems running Win8.1 and all work fine, I've booted Linux on the XPS and get the same issues as in windows, so I'm leaning toward this being a hardware issue.
I'm on A05, but rolled back to A02 to try - same result. Has anyone else had this or similar?
Cheers
iamcanadian4goo
9 Posts
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Posted September 24th, 2014 07:00
I have the exact problem. Were you able to fix it?
iamcanadian4goo
9 Posts
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Posted October 17th, 2014 20:00
I got a replacement and it still didn't work :(
I was able to fix my Dell 9530 USB connect/disconnect problem with this combo.
BIOS A05Use Original Genuine Apple Lightning Cablemaxpower720
6 Posts
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Posted July 12th, 2015 12:00
i'm on my second 9530 (the first one was even worse than the current one) and sometimes, it works. Most of the time, I get the connected/disconnected constant toggle. I guess it's time to ask Dell to replace my machine *again*. If they think that this is somehow acceptable performance for products...
ratstar
2 Posts
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Posted September 24th, 2014 19:00
Took a call to support - tech came out and replaced the mainboard, all fixed!