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adguy123

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adguy123

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May 23rd, 2005 14:00

Touchpad has mind of its own

Have had recurring touchpad problems with Inspiron 4100.  The mouse movesby itself off screen, bring it back it moves again.  Pointing stick enabled or not - same.  Did a fresh XP Pro install, same results.  The only difference now is if you wait long enough (2-3 minutes) it resumes normal operation.  Even with external mouse plugged in, same thing.  Is there a conflict?  Using TP2ua14i driver.
 
  • salfisi

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    Posted May 25th, 2005 00:00

    I'd be curious what you come up with. I have a Dell Inspiron 8100, which is about 3-4 years old. Recently the touchpad/pointer have been on occasion acting funny where the cursor just zips off screen. I now am having a problem when the machine is in the docking station with the mouse. The cursor just drags really slowly by itself and then comes in and out of functionality.

    I was going to try the fresh install but it doesn't sound like that worked. Have you found anything to help?

  • adguy123

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    Posted May 25th, 2005 14:00

    I have reviewed many old threads concerning the same problem and the only tangible fix I have found is to disconnect or cut the keyboard "stick".

    Dell seem to ignore the problem or suggest "loading an updated driver" which everyone has tried.

    We have 5 Dell laptops (Inspiron 4xxx) and this is the only one with this problem.  If we wait long enough the mouse settles down which leads me to believe it a resource or software conflict.

    Sorry I can't offer any other insight but neither can Dell.

     

  • twas

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    Posted May 25th, 2005 22:00

    After working fine for years, the cursor on my Inspiron 8100 sometimes behaves, sometimes moves up or down, with not a hand near the computer. I've install the lastest driver from Dell and unchecked the box for "fast Windows startup" in the "Synaptics PS/2 Port Pointing Device" since the help file said that was a good idea for users experiencing cursor control problems. I've set the sensitivity for the pointing stick to highest level (no help). Disabling the pointing stick solved it for the moment, but since the behavior is intermittent I'll have to wait and see. For some reason, disabling the pointing stick reduced touchpad responsiveness to the totally unresponsive level. Going into the properties  of the device and clicking on Advanced, then setting the sampling rate to maximum helped.

    Message Edited by twas on 05-25-2005 04:27 PM

  • salfisi

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    Posted May 26th, 2005 14:00

    The behavior is surely strange. When the laptop is in the docking station the cursor will lock up for a few seconds and then come back to life. It just keeps doing this. So far I have been able to solve this by having the mouse plugged into the USB port and not the PS2 port.
     
    As for the pointing stick I will turn that off and see what happens.
  • snapohead

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    Posted May 31st, 2005 00:00

    In that series of laptop, the problem is generally related to a fault with the pointing stick located in the kb. Most of the time, loading the latest touchpad drivers and disable the pointing stick can work as a work-around. There are cases though where this doesn't seem to work. Another thing you could do is cut and insulate the thinner of the kb cables. Before doing that though, i would try unplugging the kb and using an external kb to rule out whether the pointing stick is the source of the problem.
  • twas

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    Posted June 1st, 2005 05:00

    if it settles down over time, then it can't be a resource conflict, and seems very unlikely to be a driver problem. Software doesn't get better (or worse) with time. However, hardware can get both better and worse with time. This looks like a solid symptom of a hardware problem with the thumb stick.