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Touchpad gestures keep automatically changing to wrong settings
I have a Dell Inspirion 15r and upgraded to Windows 10 a couple of days ago. All the touchpad gestures worked fine, 3 finger swipe up for task view, 3 down for showing the desktop. Then suddenly, this automatically changed to 3 fingers up opening search. 3 fingers down opens suddenly the settings.
The settings in the Dell touchpad app were still correct though. I did a system repair, which fixed the problem. But now, this sudden change happened again. Also reinstalling the driver didn't work. Both times this happened after putting my laptop in sleep mode.
Has anyone else encountered this problem?
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I'll will keep this in mind. I yesterday uninstalled the latest driver (using that option in the settings of the touchpad) and reinstalled the latest driver right after that. This solved the problem with the gestures after a reboot. Everything works normal, for now. I'll write an update if the gestures should change again.
I encountered this same issue the other day on my Dell XPS 13 9333, and I have solved it today by uninstalling Dell Touchpad (from Programs and Features), and then installing the driver from the Dell website (v.19.0.15.2).
So now the 3-finger swipe gestures work as expected. However, now I cannot get the "Scroll inactive window when I hover over" to work under the touchpad, but it works just fine with a mouse. Any ideas?
DELL-Ravi Ch
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Posted August 5th, 2015 12:00
Hi DimitriVH,
Please reply us with exact system model you have and let us know if you used Windows 8 or 10 drivers to update the drivers.
I have an Inspiron 15R (5521, Late 2012). I downloaded the drivers using my service tag in the link you provided. In downloaded the following drivers and installed them in this order. I also rebooted after every installation. The problem occurs every time after leaving sleep mode. The touchpad gestures have changed to search and opening the settings app, eventhough the correct gestures are still listed in the Dell touchpad settings.
5521A12.exe | Windows/DOS (4 MB)BIOS|Release date 04 Nov 2013|Last Updated 04 Nov 2013|RecommendedVersion A12,A12Intel HD Graphics 4000 DriverVideo_Driver_RRDD3_WN32_10.18.10.4242_A00.EXE | Update Package for Microsoft® Windows®(132 MB)Video|Release date 29 Jul 2015|Last Updated 31 Jul 2015|RecommendedVersion 10.18.10.4242,A00Video_Driver_HGDMD_WN32_15.200.1045_A00.EXE | Update Package for Microsoft® Windows®(399 MB)Video|Release date 23 Jul 2015|Last Updated 03 Aug 2015|RecommendedHi all,
I too am having the exact same problem on my Insprion 7537. From a fresh boot or restart the gestures work as they should. Three-finger swipe away from you opens task view, and three-finger swipe towards you closes all windows. However, after closing and reopening the laptops lid (sleep) the gestures are not the same. Three-finger swipe away opens search (cortana) and three-fingers towards you opens settings.
I believe this to be an issue with the Dell touch pad drivers? When i remove the driver for the touch pad, no gestures work at all. Windows 10 reinstalls driver 19.0.15.2 which is newer than that on the Dell website for my model laptop.
Any help would be appreciated. Thanks
DELL-Ravi Ch
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Posted August 8th, 2015 07:00
Hi,
Please use the followings to download the drivers and install it in sequence.
Dell Inspiron 5521 System BIOS : http://dell.to/1MYdiWR
Intel HD Graphics 4000 Driver : http://dell.to/1IyuuNh
AMD Radeon HD 7670M/8730M Driver : http://dell.to/1IyuuNh
Dell Touchpad Driver : http://dell.to/1J2zzTL
Please let me know if this helps.

DELL-Ravi Ch
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7112 Posts
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Posted August 3rd, 2015 19:00
Hi DimitriVH,
I would suggest you to update the BIOS, Video card driver and touchpad drivers in a sequence on the system for issue resolution. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section, Video card driver from Video section and touchpad driver from ‘Mouse, Keyboard & Input Devices’ section onto the system and install it.
http://dell.to/18r60nI
Please let me know if this helps.