Micmens,

Thank you for using the Dell Community Forum.
Maybe the hardware you installed is not compatible or faulty.
Reinstall the old hard drive and memory.
Then perform a fresh install of Win98 using the same procedures you have previously.
Do you still have the same problem?

Hello DELL-Karell,
thanks for the reply!

Well, I could try and I thought about that by myself before already, but do you really think an all in all well working hard drive and well working RAM could cause one single problem with systray.exe in just one situation (shut down)?

Isn't there any Microsoft tool for to monitor such Windows events?

Thank you again,
Michael

Micmens,

Since the hardware is the most major change, that is generally where you start.
But, lets go over your install process a little more.

Did you install any other system drivers during the following process?
If so, what drivers?
-W98SE
Can you shut down normally after the initial Win98 install?
-recommended DELL "RunMe.reg"
Can you shut down normally after running this update?
-MagicMedia Video driver (to have 1024x768 resolution)
Can you shut down normally after this driver install?
Where did you get these drivers, what URL?
-MagicMedia Audio driver (for not to have the "unknown device" in device manager)
Can you shut down normally after this driver install?
-a PCMCIA CompactFlash adaptor
Can you shut down normally after this hardware install?

Here is the Dell recommended install process:
-W98SE
-NeoMagic NM2200 vide drivers
-NeoMagic NM2200/NM2360+AC97 w/ SB emulation Sound drivers
-Synaptics Touchpad mouse drivers
-Dell OS Updates
-Dell Power Management for PC-Card Modems
-Softex BayManager
-Dell ACPI Prevention Patch for Windows 98

If you are going to use the system in a docking station you need the following:
-Dell Dock QuickInstall
You need to install this before ever docking the system.

Also, you may want to run the DEll Memory Diagnostics program.
A while back some bad memory got out and this program will help you see if you have
any of that memory.
-Dell Memory Diagnostic Utility

All the drivers listed above can be found here.

Hi and thanks,
OK, this means reinstalling everything the fifth time now :-(

I can never say wether I can shut down bfore or after anything because I don't have that problem anytime: Sometimes I can shut down several times for several days and sometimes I can't shut down for 5 or 6 times after the other.

The only thing I can say is that it is much more likely to have the shut down problem after having used any PCMCIA device. And I have the feeling that it is better to try to shut down without removing it before for I think the problem mostly occurs when the PCMCIA device used has been securely removed before shutting down.

I didn't install anything else than W98SE, RunMe.reg, audio & video drivers and the CF adaptor.
I don't know how W98SE has been installed before but before reinstalling it I used exactly the same drivers and RunMe.reg and didn't have that problem. And I don't remember having downloaded things from different places than the DELL websites. I can't beleive one of the three drivers or that RunMe.reg cause the problem - I think it's any W98SE component (but don't know...).

OK, I'll try it again in the order you mentioned, after downloading from the DELL website.

Thanks again

Hi again,
now I had my fifth and sixth format C: and W98SE install and still no solution or idea:

I downloaded the latest W98SE audio and video drivers for my system (I entered the service tag and was led to the right place), removed the new RAM module and performed a clean W98Se install. Then I installed the video driver first and the audio driver afterwards as recommended.
Then I shutted down the system severals times without problems.
Then I inserted the "test purpose" PCMCIA CF adaptor, allowed W98SE to use the standard IDE hd driver and from that time on I had my old problem again: When I use a PCMCIA device during a Win session it is likely to have the systray problem when trying to shut down or restart Windows (tried it with th CF adaptor and my PCMCIA FireWire Card which uses a standard W98SE driver as well).

Then I replaced the new hd by the old 6.4GB drive with it's W98Se installation still on it, put in my new RAM module again and restarted the machine a lot of times using any PCMCIA card - no problem at all. So I formatted C: and reinstalled W98SE the same way as the fifth time (described above) with exactly the same result: Problem with systray during shut down quite often and mostly after having used any PCMCIA device.
So now I don't have any working installation left...

 
What I would like to add is:
Meanwhile I tried out three different W98SE CDs for my blank OS installations (one DELL recovery version and two original MS versions) and several PCMCIA cards and it doesn't make any difference.
I used the same PCMCIA cards with the first W98SE installaion and had no problems then.
And it's for sure now that neither hd nor RAM causes the problem as a result of my tests described here.

I still think there is/are any bad W98SE system file/s having anything to do either with the systray or the PCMCIA driver. I don't know what the person did who installed W98SE before delivering the computer to me but for me it seems to be obvious now that this person used any system update or updateted versions of any files.
For I now only installed audio & video driver (except the two W98SE built in drivers for CF adaptor and FireWire) and used that same audio driver on my old system (for I installed it on that system some time) there could be one more reason: Perhaps I got the machine with an older version of the video driver installed and the current version of this driver causes the problem??

 
Thanks to all with any idea!

Hi DELL-Karell,
as I posted yesterday I didn't come any further yet.

But perhaps I didn't use all and/or the right recommended DELL update files? Could you perhaps give me more information about those files, please:

• Dell OS Updates
• Dell Power Management for PC-Card Modems
• Dell ACPI Prevention Patch for Windows 98

I only used something called "OSA10" and that "RunMe.reg" and I never heared anything about the second thing (PM for PC-Card Modems).

And there is one more thing:
The latest DELL download for W98SE video driver I found was A03 from middle of 1999, but when I got the computer the version A05 from December 1999 was installed.

 
Thank you very much,
Michael

Micmens,

So, you may need an update for the operating system.
You may want to download all critical updates from the Windows Update site for Win98.

Dell OS Updates:
-Updates the following Win98 files for better compatibility.
PCCARD.VXD 4.10.2000
USBD.SYS 4.10.2062
UHCD.SYS 4.10.2062
USBHUB.SYS 4.10.2062

Dell Power Management for PC-Card Modems:
-This enables you to turn on or off power management for your PC Cards.

Dell ACPI Prevention Patch for Windows 98:
-Runmea01.exe, prevents the system from having problems when you upgrade to a later
bios that may enable ACPI when the system may be running in APM mode.

Thanks again,
I'll search for that files and install them and give a reply!

Thanks, Michael

Hi,
unfortunately I couldn't find any of that files exept runmea01.

I tried the file name search and browsed the search by category as well but that runmea01.exe and a file named cpiaw98.exe where the only ones looking as having anything to do with W98SE updates.

Please - how can I find the files?

Thanks again, Michael

Hello,
I found that 98PCCARD.EXE for "Dell Power Management for PC-Card Modems" now, but it says "This is not to be used for Windows 98 SE" so I didn't download it. It seems this update is just for the first release of W98?

Then I just looked up the versions of the 4 files PCCARD.VXD, USBD.SYS, ... and my files are all version 4.10.2222, so newer than the versions 4.10.2000 and 4.10.2062 mentioned in Re: what DELL files exactly should I use?. So again no updates for my system?

The last remaining thing is the Runmea01.exe (that I already used with every installation), so what should I do now?

 
Thank you, Michael