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SeveQ

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SeveQ

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April 23rd, 2009 13:00

Studio 1737 - AC Adapter cannot be determined

Hello,

today I have received my new Dell Studio 1737. Unfortunately I have run into a problem regarding the power adapter. According to the BIOS error message it cannot be determined correctly. The adapter is the one that came packed with the laptop. So it's apparently genuine Dell. Battery is not charging though.

I've already tried another ac-adapter of the same type that came with a second Studio 1737 system and got the same error message. So it's obviously not the ac adapter itself that is not working properly.

Is it a broken mainboard? I hope not!

Thank you very much!

Regards,
Hendrik

  • S

    saDiNozzo

    31 Posts

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    Posted April 23rd, 2009 13:00

    since you have another 1737 switch the batteries to see if it is that, if that fails just send the whole thing back would be easier

  • S

    SeveQ

    2 Posts

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    Posted April 23rd, 2009 14:00

    Weird! This is really weird!

    After switching the batteries it works on both systems. I switched the batteries back and it still does.

    I'll keep watching it... Hopefully this won't happen again.

     

    Thanks for the advice!

     

    Regards,
    Hendrik

     

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