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nikkimarie1925

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21 years ago

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March 20th, 2006 20:00

monitor problems

I don't really know what's going on with my monitor, I may just be crazy but it seems like I'm having some problems with it. You know how when you open a laptop and it goes black for a second before loading the desktop picture? My laptop screen will randomly do something very similar to that every once in a while, going black a little bit through the monitor. Is something wrong with my monitor?
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    Posted March 21st, 2006 11:00

    What laptop do you have? I suggest you run Preboot System Assessment (PSA). That will test the monitor for color problems. [For most laptop, Fn + Power runs PSA. For others, its i + power or mute button + power.] Turn off the computer, press and hold Fn key while powering it up. You should see some lines and colors being displayed on the screen and some message that tells you the test being performed. Another option would be to resesat the cable connection on your LCD. Tell me more of the symptoms so I can help better.
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    Posted March 21st, 2006 12:00

    i have the inspiron 6000.
  • S.Hughes

    1 Message

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    Posted March 21st, 2006 18:00

    It sounds like you're suffering from the same problem as I am with my Inspiron 6000. Mine kind of 'flickers' once every few seconds to a black screen. It's driving me mad, specially when I have to write university assignments on it! I was wondering if perhaps it was a dodgy connection between LCD and main part? There aren't really anymore symptoms to describe.

    Message Edited by S.Hughes on 03-21-2006 02:55 PM

  • 158

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    Posted March 21st, 2006 19:00

    Mine isn't every few seconds, it's more of a once every few days thing... or at least that's the only time that I notice it.
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    Posted March 21st, 2006 23:00

    Hi there! Do you have power management in your computer? Its a function to save battery. Turn it off for a while and observe if you have the same issue. Otherwise, run PSA [turn off computer, remove all connected peripherals. Press and hold Fn button while powering on the computer then release both keys] A screen telling you PSA is running will come up. It will run some test to check your monitor. PSA runs on DOS environment (before Windows loads up). If the test is OK with PSA, then most likely, its the LCD cable connection or software. Reseat the LCD cable. (that's under the front bezel, the one with the power on button)  Use a small screwdriver to pry open the side bezel all the way, then reseat cable (remove, then put back again). Usually, there are two cables connected to the LCD. If that doesn't solve the issue, it maybe an inverter (the one that lights up the screen) problem. If the problem persists, you may want to call DELL Tech support for a detailed troubleshooting.

    If you think it maybe software, try to check what programs are currently running when you startup Windows. Check also if there maybe conflict with some device drivers. Go to device manager and check the drivers installed there. Tell me what comes up. Goodluck.

  • ecu

    1 Message

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    Posted October 24th, 2006 19:00

    heey, i have a similar problem, probably more serious one. after 4 or 5 hours i work with my inspiron 6000 the monitor goes black and never opens back. so i had to shut it down and restart to go on. the drivers ok, but i couldnt find any solution. does anybody knows?
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    Posted November 2nd, 2006 21:00

    Sorry for the late reply. Try going to support.dell.com for troubleshooting tips. You could attach an external monitor to verify if the same issue is occurring on the external display too. If it does, it could be a video card issue. Tech support could very well assist you on this. :-)