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davidhalperin
1 Rookie
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16 Posts
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927
July 13th, 2017 13:00
Latitude 7370 1/4 Screen
Wanted to know if some has seen this before. Latitude 7370, have machines that will suddenly change to showing only 1/4 of the screen. Sometimes a reboot fixes it, sometimes not. Have also downloaded the latest driver and didn't help.
It also carries over to the external monitor when the laptop is closed.
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Posted July 14th, 2017 09:00
Thanks, but I have done all that. I am a senior desktop engineer who has worked with DELL on issues for a year. I just want to know if this has been seen before and what the resolution is.
DELL-Akshatha M
2 Intern
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1159 Posts
489
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Posted July 14th, 2017 08:00
Hi dmhdmh,
Please update the BIOS, chipset and graphics drivers (in this sequence) from our Dell support site. What is the resolution selected?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address, so that we can check on the system configuration.