Thanks for your replay, that is the problem, I do not recall installing any new software, my laptop was working fine, one day I wanted to see a Show online (Fox online) and download the video and start freezen I thought it was the website and decided to stop the video and try to play music and same thing happend, I try every program to check the system and nothing shows the problem

What exact is the first thing you did before getting your laptop to freeze? You might have installed something or downloaded anything to have this problem coming back.. What is your laptop specifications by the way?