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KSA4

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KSA4

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19808

November 17th, 2005 09:00

Inspiron 5100 Battery/Power cord problem

My power cord was damaged but would still work when I jiggled it around. Battery ran down and power cord would no longer work. I bought a new cord. Computer is still doing the same thing ..it doesnt recognize either of the power sources and when I it the power button the battery (lightening) light flashes orange 10 times and shuts off.  Any ideas?
  • ejn63

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    Posted November 17th, 2005 09:00

    The system board is faulty.
  • abc515

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    Posted December 7th, 2005 13:00

    That sounds bleak. I am having the same problem; if I do not jiggle the part of the power cord that leads to the black adapter box and position it just-so, the computer will not recognize the connection. Is it possible that it is just a power cord problem? If it is a system board problem, how serious of a problem is it to fix? My ethernet port is also having similar problems; when jiggled it loses its connection to the internet and has to be jiggled again to reconnect. Are these problems related?
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    Posted January 30th, 2006 13:00

    Hi, I am having the same problem; I don't know what to do about it. The cord will only work if I physically push it into the back of my computer, I also have to be doing this constantly, as you can imagine, working like this proves difficult! Any suggestions would be most appreciated.

    Katie

     

     

     

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    Posted February 9th, 2006 16:00

    I'm having the same problem!  Only I can't get my laptop to recognize my power cord even if I jiggle it.  It started with just quickly switching back and forth between battery and AC adapter power, sometines sticking with one or the other.  No it's just stuck on battery power, though sometimes it still flickers back and forth when I boot up.  What's going on?  I don't want to have to buy an expensive new power cord, especially if it's not going to fix the problem like the KSA4!

    Message Edited by ms_ehuffman on 02-09-2006 01:24 PM

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    Posted February 9th, 2006 17:00

    Ok, I might've found my solution.  I put my husband's battery into my 5150, and suddenly my laptop recognizes my AC adapter again! I dunno, I'm thinking there might've been a bad connection between my battery and the computer which caused all the craziness.  We'll see after it's done charging in my husband's computer and I clean it and try it back in mine.  Just something you all might want to try, too, if you haven't found anything else.
  • BobbyW3363

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    Posted February 9th, 2006 17:00

    Everyone is having this problem. It's extremely common, and is due to the fact that Dell manufactured a computer with a faulty design (the motherboard separates easily from the power jack). Now won't do anything about it except charge people hundreds of dollars to fix a problem that will probably recurr. This is certainly my last Dell.

    Check out this thread to see how common this problem seems to be:

    http://forums.us.dell.com/supportforums/board/message?board.id=insp_power&message.id=31602&view=by_date_ascending&page=1

    Anyway, I haven't figured out what I am going to do about my problem, but I am definitely going to write a letter to Dell and try to speak with someone with more authority than the technical support or customer service people. Good luck.