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Go to SolutionDell XPS 13 (9350) Screen Flicker
Just received the XPS 13 (9350) last week and I've been having some intermittent black screen flickering that normally occurs in short bursts of 4-5 short black outs within a span of two or three seconds. Tech support updated all the drivers and such, but I'm still experiencing the issues. Has anyone had similar issues and possible solutions?
I looked at previous posts and the screen flickering is not where it actually distorts things on screen, it literally just looks like it flashes on and off. Any help is appreciated!
22747
1
Posted December 7th, 2015 22:00
Hello,
I have that problem and when it starts happening randomly, whenever I click on the Wireless Icon in windows 10, it suddenly happens again. I turned of wireless adapter in settings and to my surprise, the problem stopped!!
21412
1
Posted December 25th, 2015 00:00
The 12/24 Dell wifi driver fixed the flickering for me.
23552
1
Posted August 20th, 2016 01:00
OK so I have a fix. This is caused by the WIRELESS driver for me.
To reproduce the issue: click the wireless button in the toolbar. The screen should flicker
1. I updated all my network wireless, bluetooth, and my display drivers to the latest
2. Opened the Dell Wireless 1820A driver properties in device manager.
3. Under the 'advanced' tab, set 802.11d support (auto country) to Disabled.
BAM. Problem solved.
21816
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Posted November 21st, 2016 07:00
Don't ask me why, but reducing the power option on the wireless card to 50% fixed my screen flickering AND dropped Internet issues. Good Luck
25462
1
Posted November 16th, 2015 08:00
I am having the same issue, and so are people in the post below:
https://www.reddit.com/r/Dell/comments/3so66k/dell_xps_9350_screen_flickering/?
Will contact Dell to get this serviced or replaced.
25462
0
Posted November 17th, 2015 04:00
Yes I have the same issue. Seems to be quite common. As far as I can tell, its a hardware issue. get your laptop replaced ASAP.
In my case I need to go the route of part replacement, - it appears to the motherboard at fault. The technician informed me they are out of stock of the motherboards, and will be till January.
25462
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Posted November 18th, 2015 06:00
Hi,
As you've all mostly done re-installs and driver updates on the 9350 and it's still occurring can you tell me if the flicker occurs when you do these two things:
Clicking on the wireless icon
Or with any peripherals attached to the USB-C ports
25465
0
Posted November 22nd, 2015 06:00
I have similar problem with black screen flickering and in addition some white line occur. I have also problem with speakers - crackling when music/video play, problem disappear when I plugin headphones. Wi-fi randomly not works, I have to reset pc to fix it.
For now I update display adapters drivers but it not fix the problem, and I also run full test diagnostic from dell official webpage - results was good, no problem detected.
Any ideas how to fix it?
25465
0
Posted November 22nd, 2015 09:00
I've only used mine for a few days without issues other than the CPU power issue. I had done a complete reformat with a standard Win 10 pro thumb drive downloaded from MS. I did not install anything from Dell unless necessary - most things came from MS, Intel, NVidia etc.
boed
29 Posts
25462
0
Posted November 17th, 2015 08:00
Make sure you don't have hyper-v installed.