Hi all,

I bought an xps 13 9350 less than a month ago, after a few weeks a strong buzzing noise that totally covers everything that i hear from the pc "music, video, film, audio" started from the dc-in area+speakers.
After 10 days, 40mails and 3hours of conversation they changed my motherboard, dc-in cable and speakers. As soon as I and the technician turned on the pc we both noticed that the problem was still there, he wrote on his paperwork that my xps wasn't working and gave me the email of a new support technician.

After other days, many more mail they keep telling me that everything is fine and the noise that comes out after a few week of use is 100% normal for this product and keep closing my support requests.

I have no idea what to do, i hope that somebody can help me here.

https://www.youtube.com/watch?v=ocV51OJoxWk