I now have 3 dells and dealing with customer service has left a very nasty taste in my mouth and ear. If I could have understood half of what they were saying on the phone I would not have been quite so mad and then logging on to the internet customer service and It telling me it would be 8 minutes and 2 hours and 15 minutes later still not getting through. Are there any other options or can we complain somehow to get better service.