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Jan Shim

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Jan Shim

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July 14th, 2003 04:00

BIOS A03 still has issues with Booting with USB storage connected ...

My Inspiron 8500 is just a week old and it's already running BIOS ver A03. I have a USB 2.0 2.5" disk enclosure with an IBM 20GB TravelStar and it still hangs with the new BIOS everytime the notebook is rebooted. If I connect the disk after I've logged on to XP PRO, it works beautifully. I'm not sure what constitutes a non-compliant USB Storage but mine doesn't appear to be one of these since it works well post boot.

By the way, can someone shed a light as to why the Inspiron 8500 has such a flimsy keyboard while other units such as the Inspiron 1100 comes with a solid-feel keyboard. It's also noisier from the vibrations due to its inherent fitting or design.

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The following updates were made to the A02 BIOS to create the A03 BIOS:

Issues Fixed: 1. Fixed issue in which the system can't boot from a USB hard disk drive (HDD) if an internal HDD and modular bay HDD are also present.

2. Prevent system from spending an excessive amount of time in POST if a non-compliant USB storage device is attached

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  • ohredwood

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    Posted July 14th, 2003 15:00

    It's not just an external harddrive connected up through usb, I think it's anything connected using usb is having issues on boot. I had posted problems booting up my i8500 with my new hp printer. It won't boot up, hangs at about 95% but if I disconnect the printer from usb port and then boot then hook up printer it works fine, I don't think that's right and it's a pain in the back side having to do it that way. Hopefully by the next bios update (a4) it will get resolved.
  • Jan Shim

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    Posted October 7th, 2003 22:00

    I recently purchased a second USB 2.0 2.5" HD Enclosure designed for Hitachi (IBM) TravelStar disks and again (no surprise) it froze during BIOS boot check. I know some people happen to have a compatible enclosure circuitry to not experience this problem but I believe the majority of owners experience the same as I do when you have to reboot but forgotten to unplug the external USB storage. I have two USB 2.0 enclosures, 20GB and 40GB both Hitachi. I may one day decide/need to plug both simultaneously to the usb ports but the BIOS problem is quite irritating.

    Would Dell consider a patch for users who only want to have access to the external drive(s) for extended storage purposes and not necessarily be a bootable storage option at the BIOS level? XP/XP Pro does a fine job of detecting all the drives that are connected to the computer once the OS loads.

  • Jan Shim

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    Posted June 3rd, 2004 01:00

    Has this issue been fixed? It's very annoying that I am unable to run Norton Ghost because Ghost requires a reboot and it keeps hanging whenever my USB HD remains connected.