UNSOLVED
Closed
Battery problem.
Hi
I have a faulty battery -
Dell Battery Module Type 75UYF. It appears that laptop reports a battery fault when used. Also the battery test button does not work.
Please can you let me know if I just need to contact Dell and they send out a replacement? Who do I call?
Thank you
- Unless you purchased this battery within the last 12 months, it is not in warranty - so Dell will not replace it. If it is that new, call Dell and get a replacement. Otherwise, you'll need to buy a new battery from Dell or a third party.
Dell Spare Parts 1-800-449-3355 ext 7269937
bacillus
2 Intern
•
14378 Posts
155
0
Posted August 24th, 2005 08:00
This holds true even if you have a three-year warranty on the laptop.
The bottom line is if your battery is older than one year and it goes faulty then you'll have to buy a new one as Dell will not replace it under warranty.