
UNSOLVED
AMD drivers keep crashing on win8.1
All,
I recently purchased an inspiron 17r with an AMD Radeon(TM) HD 8870M 2GB GDDR5. After the first start, I wanted to check what the performance of this card was so I ran 3dMark. Quality was very bad and I got 6 FPS so my conclusion was that the onboard intel card was selected and not the AMD. After this, my ADM drivers crashed (and somehow installed themselves again). Conclusionw as that I tried to reinstall the catalyst software and the drivers (from the Dell site)...this made my screen go balck where I had to restart in safe mode to delete all drivers (and then it worked again).
After some more trial and error I got the catalyst software installed (finally), but my amd kept on crashing (see image). I can also not install the Video_Driver_PWTRP_WN_12.100.14.7000_A00 from the dell site since I then get the following error message, see File.
And finally I installed SpeedFan (freeware tool to check CPU temperature a.o.) and when I start this, I get the blue screen of death with the following error message:
"driver irql not less or equal iastora.sys"
This seemed to have something to do with the Intel driver? So I also re-installed that one, but to no effect :-(
Can anyone help me on this problem?
Responses (4)
Solutions (0)
Same things here. Inspiron 5737... Own AMD drivers can be installed, but they dont see discrete video. error message "Cant start CCC. I cant change anything on this PC" and ok button. BIOS soooo simplified, that i cant even turn off intel graphics. Dell's video drivers outdated in comparison with AMDs.. So i got so much dissapointings, that gamefriendly notebook cant get latest video drivers.. now i got black screen every time i starting notebook... Please dell, fix drivers or add bios grachic card priority to instale own amd drivers..
rodrigoteles
5 Posts
560
1
Posted December 26th, 2013 05:00
Same here.
Sandesh Patil
1 Message
560
0
Posted April 17th, 2014 21:00
Same thing also happening with my Inspiron 5537. When i purchased my laptops it was taking hardly 5 to 10 sec to boot. but now after using AMD it take too much of time and it show black screen every time i start my laptop. Also it has got crashed many time. After installing AMD catalyst...first time it run properly...but later it get crash and doesn't open. Really its disappointing that having the AMD graphic hardware but not in use.

zack_zzz
8 Posts
560
0
Posted December 16th, 2013 13:00
Hi, I'm having similar problems with my Dell Inspiron 5423 laptop with a Radeon 7570M graphics card. Since updating to Windows 8.1, it just doesn't work any more. I've tried using Dell's most recent drivers and AMD's own drivers too - no luck.