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LARGEd101

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26 years ago

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LARGEd101

24 Posts

0

4909

September 7th, 2000 03:00

XPS B800 SHUT DOWN PROBLEM: PLEASE HELP

1 OUT OF 6 TIMES I SHUT THE COMPUTER DOWN IT WILL GO TO THE SHUTDOWN SCREEN, AND THEN THE SCREEN WILL GO TO A DISTORTED COLOR LINES LOOK. IT WILL NOT RESPOND SO I HAVE TO RESET AND LOG IN AND THEN SHUT IT DOWN AGAIN. IT SHUTS DOWN FINE THE REST OF THE TIME. WHAT IS THE REMEDY
  • D

    Dave2

    12 Posts

    81

    0

    Posted September 7th, 2000 10:00

    What type of operating system are you running. Win\98Se has and update at the Windows update site that will correct a bug with that particular version of Windows (Start\Windows Update)

    Dave
  • D

    DaleBett

    57 Posts

    81

    0

    Posted September 7th, 2000 12:00

    Have you by chance installed the latest reference drivers from NVidia for your GeForce card.

    That is the cause of the exact same shutdown problem I have on my XPS B600.

    If so, you can always go back to the Dell drivers.

    Good luck.

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