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johnybeanz

updated

13 years ago

J

johnybeanz

10 Posts

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86405

June 29th, 2013 05:00

Still no sound with alienware X51...

hey,

I short while back i posted in here saying that i had no sound with my alienware x51. I'm not new at this so just so you know, yes the speakers work, yes they're on, yes what i'm trying really hard to listen to is in 5.1, yes the volume is up and yes the drivers are up to date.... So please no basic troubleshooting responces. 

I fixed the problem a week ago by restoring the computer to factory settings. That was working, i got sound when i went to youtube, i got sound in applications, i got sound in games, it was nice while it lasted. This morning when i logged in to my computer i plugged in my ipod and now i dont have any freaking sound!!!!!! i tried youtube, i tried i tunes, tried windows media player, vlc, you name it i tried it. 

  • osprey4

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    Posted June 29th, 2013 05:00

    Hi Johnybeanz,

    What's the OS?

  • johnybeanz

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    Posted June 29th, 2013 06:00

    I'm using win 8

  • osprey4

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    Posted June 29th, 2013 13:00

    So everything was working fine until you plugged your iPod? Did you try system restore to point prior to connecting your iPod?

  • johnybeanz

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    Posted July 3rd, 2013 07:00

    no.. 

    When i got the computer everything was fine. I got sound from everything. Internet, applications, games, programs etc. After a couple days i didn't get any found from internet and then after a couple more days no sound at all from anywhere. But the speakers work perfect i know that for a fact. I reset to factory settings because i thought i had messed some settings up. Worked fine for a couple days then same thing. No sound from internet, then no sound at all. 

  • osprey4

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    Posted July 4th, 2013 05:00

    Obviously, the hardware is fine, since restoring the factory settings fixes the problem. So we just need to figure out if it's a driver or settings issue. Have you checked downloads for an updated driver?

  • johnybeanz

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    Posted July 4th, 2013 08:00

    Yes. Drivers are up to date.

  • dsbt10

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    Posted July 28th, 2013 12:00

      just purchased my alienware.  tower only.  windows 8.  im having basically the same problem.   no sound at all.  im using the

    Creative HD speakers I already had.  drivers installed okay.  pc recognizes that their there.  shows that their getting sound but

    nothing come out.  doesn't matter whether I choose the controller or speakers as default.  I have the speakers plugged into

    line out.  what do I need to do get them to play.  thx

     

  • Jimbo37

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    Posted October 9th, 2013 03:00

    sounds like a compatibility issue with audio drivers and windows 8 im wondering if a system restore uses a Microsoft certificated driver over the dell driver to resolve the sound problem

  • 1677

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    Posted May 2nd, 2017 10:00

    I have had this happen more than once.  what i did was run a online windows sound diagnostic and windows have fixed it every time.