Post your Dell model and I'm sure someone will be able to help you further.

Double check the CD's you got with the computer, the SoundMax drivers are on one of the CD's.  If you misplaced the CD(s) or overlooked it when you got your PC, you can download the applicable drivers from the Dell Downloads section (tab at top of page).

You should also be able to purchase the missing CD form Dell as long as it's a current production model.  The only CD you can't get a "replacement" for is the Operating System CD (or if you lose the key which is attached to the PC).  

dimention 2350 model# on soundmax audio problem.

Please tell me what you did about the soundmax audio problem, I was on the phone, on hold for 30mins.before someone took my call then put me on hold again for 30mins. more before I hung up.

firebird these are the drivers from the download site that you get this message with.

I'm running into the same problem.

By the way i have seen a couple of posts mentioning that reinstalling the saoundmax driver doesn't work, because during the install there's this message saying that it can't find the driver...

But I haven't seen any answer from dell support people to that !

MF

- ...during the install there's this message saying that it can't find the driver...

The most common cause of this error is the fact that the Intel Chipset drivers have not yet been installed. Install this driver package before reinstalling any other drivers or software. After those have been successfully installed, you should then be able to install the audio, video, network, USB, and modem drivers, if applicable.

Thank you!

 

Will Do.

that doesnt work I done that 3 times.

the message states that driver not installed