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joeret

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24 years ago

J

joeret

3 Posts

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15474

March 25th, 2002 12:00

Page File settings not saving?

I upgraded my XP home edition to XP Pro (which I bought separately.)

After the upgrade, the system will not save my page file settings and sets the page file size to 0.

I have a Dimension 4400. I have checked all the KB articles,
- tried restting it in control panel (many, many times)
- tried FDSIK /MBR

Any ideas how I get my Page File setting to "Stick"?

Thanks,

Joe Ret

  • hummels

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    Posted March 25th, 2002 23:00

    Exact same problem here with my 4400 - upgraded to XP PRO - not only will the Page File settings not "stick," but I'm having major problems with low memory conditions.

    Another odd thing that happened after the upgrade was that a lot of the Dell-installed software items disappeared from the "All Programs" menu.

    btw, I had upgraded my previous 4300 (which was stolen) with no problem.

  • hummels

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    Posted March 28th, 2002 19:00

    Just got off phone with Dell support - she found a MS Knowledge Base article that identifies the Intel Application Accelerator as the culprit. Removed it from the system via Control Panel (Add/Remove Apps), & the problem appears to be fixed.

  • joeret

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    Posted March 28th, 2002 20:00

    Thanks!

    I am awaiting a reply from Dell Tech Suport as well - you did much better.

    Unfortunately, when trying to remove the app, I get a catastrophic failure at 17 % (at the same time the low memory warning comes up) - how is that for a catch-22?



  • gkczuba

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    Posted April 3rd, 2002 00:00

    Thank you, thank you, thank you!! I have been working on this page file problem for almost two weeks with no luck. Then I found your posting and removed the Intel Application Accelerator as suggested, rebooted, and found my page file problem resolved. I wanted to be sure so I went to control panel/system/advanced/performance/settings/advanced/change and checked the settings. "Virtual memory" finally accepted my settings of 384 and 768. May I ask what your settings are? Thanks. Kathy

    Dell Dimension 4400 Version 2002
    Pentium 4 1.6 GHz
    256 MB RAM
    Windows XP Home Edition


    hummels wrote:
    - Just got off phone with Dell support - she found a
    - MS Knowledge Base article that identifies the Intel
    - Application Accelerator as the culprit. Removed it
    - from the system via Control Panel (Add/Remove Apps),
    - & the problem appears to be fixed.
    -
    -



  • hummels

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    Posted April 3rd, 2002 05:00

    joeret -

    I would try booting in safe mode with no apps running, start "Control Panel/Add Remove Apps" from there.

  • hummels

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    Posted April 3rd, 2002 05:00

    I'm running 384/768 as well. No problems with error messages or out of memory conditions since the Accelerator was removed. (I have to admit I wasn't real encouraged when I told the Dell tech I was having problems with my page file and she asked what word-processing program I was using :-( But we got through it, and she did a good job tracking it down pretty quickly once she understood the problem. ;-)

  • joeret

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    Posted April 3rd, 2002 10:00

    Thanks,

    I did manage to get around it by tuening off all services I did not need (NAV, etc.) and was able to remove it.

    It would be nice if this was in Dell's KB so we could look it up without having to bother others!

    Anyway, thanks to all who replied. other than this issue, The Dell is great.

  • Beefyman

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    Posted July 31st, 2002 21:00

    I had the same problem for months finally found a link that FIXED it!!!!! http://support.dell.com/us/en/filelib/download/index.asp?fileid=r36271
    I also originally hear that this problem was caused by a norton live update is this true b/c i uninstalled norton and i was wondering if i could reinstall it w/o it messing up again.

  • gkczuba

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    Posted August 7th, 2002 14:00

    Sorry for the delay, but I was away from my Dell for 2 weeks. By now, I hope someone has answered your question, and if so, would you please share the answer with me. I am running Norton System Works 2002 and may be reformatting in the future. I wouldn't be surprised if Norton caused the problem in the first place. I suppose if I reformat, I could just apply the fix again. Good luck. K. Czuba
    Beefyman wrote:
    - I had the same problem for months finally found a
    - link that FIXED it!!!!!
    - href="http://support.dell.com/us/en/filelib/downlo
    - ad/index.asp?fileid=r36271"
    - target=_blank>http://support.dell.com/us/en/fileli
    - b/download/index.asp?fileid=r36271
    - I also originally hear that this problem was caused
    - by a norton live update is this true b/c i
    - uninstalled norton and i was wondering if i could
    - reinstall it w/o it messing up again.
    -
    -