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Optical mouse not responding
I have a Dimension 8200 2.1 with XP home editon. I have a microsoft optical intellimouse explorer. About a month ago I started getting "optical device error" and the mouse would hang. I could fix the problem temporarily by unplugging the mouse but after a while that wouldn't fix the problem and had to turn the computer off in order to restore the mouse. I thought the mouse was going out so I connected a "roller type" serial mouse. Worked fine for about a week then that started acting just like the optical mouse. Can't find an answer anywhere..
gpatterson1160
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Posted March 1st, 2004 14:00
I had the same problem with my 8300, I ended up getting a PS2 adaptor and stopped using the USB port. This seems to have solved the problem.gpatterson1160
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Posted March 1st, 2004 21:00
I also installed a 'fix' that was included on my resources disk.... this seemed to free up the mouse on the USB port but it keep 'freezing', for me all seems to work if I use the PS2 port....I'm assuming you have contacted tech support.You might want to check this out "Microsoft Knowledge Base Article - 321122 ". http://support.microsoft.com/default.aspx?scid=kb;en-us;321122 . Followed the instructions there and my mouse has been working without problems for a couple of hours now. Appears to have resolved the problem.
gramaof2
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Posted February 28th, 2004 22:00