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dewmaster07
2 Intern
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139 Posts
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11812
February 27th, 2005 16:00
NEED SERIOUS HELP!
I know this is a long post but PLEASE READ!!!
My friend has a dimension 4550 I think. Anyways I am posting for him cuase he dosen't have a computer to use. This is his problem. A couple days ago someone pointed out to him that almost all his hard disk space was gone. Then he said that about 10-20 min into logging onto his computer his screen would turn black, and his monitor light would turn orange like it wasn't recieving a display. I told him he should get rid of programs he doesn't need to free up his space, so he began and after he removed the 2nd program which was a game (America's Army) his screen went black AGAIN! He restarted the computer and now about 5 min after logging in, his monitor would go black. Soon it became less and less and now he recieves NO DISPLAY AT ALL!. The starting screen saying dell will not even come up, it stays black always. We have checked the monitor and it's in perfect condition. I myself have opened the case and made sure that everything was connected to the right port (Everything is connected right). However this is has fixed his problem. When he presses the power button on his computer the light will come on green, you can hear the hard drive spin a little bit but then NOTHING. It's silent and only the fan of the computer is blowing. Can anyone help me figure out what is wrong weather or not he needs a new part, or his entire computer is bust.
His computer setup for the most part.
Dimension 4550
Win XP Pro
P4 at 2.0ghz
Nvidia 64mb Video card with TV out
Integrated sound
Maxtor 40gig hard drive
My friend has a dimension 4550 I think. Anyways I am posting for him cuase he dosen't have a computer to use. This is his problem. A couple days ago someone pointed out to him that almost all his hard disk space was gone. Then he said that about 10-20 min into logging onto his computer his screen would turn black, and his monitor light would turn orange like it wasn't recieving a display. I told him he should get rid of programs he doesn't need to free up his space, so he began and after he removed the 2nd program which was a game (America's Army) his screen went black AGAIN! He restarted the computer and now about 5 min after logging in, his monitor would go black. Soon it became less and less and now he recieves NO DISPLAY AT ALL!. The starting screen saying dell will not even come up, it stays black always. We have checked the monitor and it's in perfect condition. I myself have opened the case and made sure that everything was connected to the right port (Everything is connected right). However this is has fixed his problem. When he presses the power button on his computer the light will come on green, you can hear the hard drive spin a little bit but then NOTHING. It's silent and only the fan of the computer is blowing. Can anyone help me figure out what is wrong weather or not he needs a new part, or his entire computer is bust.
His computer setup for the most part.
Dimension 4550
Win XP Pro
P4 at 2.0ghz
Nvidia 64mb Video card with TV out
Integrated sound
Maxtor 40gig hard drive
Sorry to tell you that I havnt got any solutions for him.
But what I have got is what seams like the same problem, but with another Dimensiontype (Dimension 8400)!! And my teory is that it hasnt got anything to do with graphic card...
At first it looked like the computer had gotten into hybernating modus, and after several tries I was lucky enough to get it to start (after I had deconnected "everything except mouse, keeboard, and screen)
I then put all hibernating and powersettings to never.After that I also scanned my computer with adaware, Norton antivirus, updates and so on.. After that it worked for the rest of the evening, and I shut it down.
But today I have tried absolut "everything" and I still cant get it to start again. So now there is only two things to do: pray and hope that the Dell support-team can come up with a solution (I have send in full detail about everytihing I have don to the support, and my computer is only 1 1/2month old and without any other programs than MS Office!!)
Just out of curiosety:
The latest update I installed on the computer was Windows XP SP2. What about your friend??
dewmaster07
2 Intern
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139 Posts
361
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Posted February 27th, 2005 18:00
While that does sound almost 100% to my friends problem, the light on his computer stays green and not amber. When it turns amber it usually means a problem or maybe amber is only on new version of dimensions. Anyways if I were to take all of the components off the motherboard and put them back one by one how would I know if it were to boot up. If I remove the video card and have no display what could I use to show me that it has booted? Also If the power supply has failed how would I check it's voltage? Is it just a switch? Also I take it that since the warnety is over that dell it'self is unable to replace anything right?myme2 you might want to check out this thread
http://forums.us.dell.com/supportforums/board/message?board.id=dim_other&message.id=212055
- It could be a psu problem or worse a fried mobo. First check psu voltages so see if you are getting the 12v for the drives. Next remove everything from the mobo and try to boot, if it boots add one componant and try again till you find the affected part.
blucuttie522
30 Posts
361
0
Posted February 27th, 2005 19:00
call tech support to isolate the problem.The fact that you have a green light it probabily is the video card problem. try switch it out with one you know is good. Heres a link of light codes for the back of the computer they might tell you its a video issue. I was short on time today so i didnt see that you are getting power. If you have to strip the computer you wont be able to see if it posts but you will get beep codes and the lights on the back will give you some answers. Reinstall memory first then the rest
http://support.dell.com/support/edocs/systems/dim4550/advanced.htm#1118998
dewmaster07
2 Intern
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139 Posts
361
0
Posted February 28th, 2005 10:00
The diag lights on the back of the computer remian unlit even when I press the power button on the computer. I konw their is power running through the system becuase not only is power button green but the network card lights are on. Also there are no audible beeps on the computer at all. :(
dewmaster07
2 Intern
•
139 Posts
361
0
Posted February 27th, 2005 17:00