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Ronfutrell

updated

26 years ago

0

1154

February 28th, 2001 14:00

8100 shut down problem

I have a Dell 8100 1.4 P4. It works pretty good when I have it on, but I am having trouble shuting it down, when I select shut down, the screen goes black and thats it, I end up having to hold the power button in to get it to shut off, then I get the scan disc every time I start it back up,, I have done everything I know to do, I have closed all programs running except for Explorer and SysTray, I have reinstalled Windows ME. I have defraged my system, I have run scan disc several times.

It runs fine once it is on but I just can't shut it down.
Can anyone help me?

Thanks
  • Mister_Bill

    393 Posts

    69

    0

    Posted February 28th, 2001 15:00

    Here is a site for windows shutdown troubleshooting info

    http://www.aumha.org/a/shutdown.htm

    Might find a solution there

    M.B.




    A great part of the information I have
    was aquired by looking up something
    and finding something else on the way.

    ~Franklin P. Adams
  • Jumanji

    22 Posts

    69

    0

    Posted February 28th, 2001 17:00

    Check out you power options in the control panel. On the advanced tab make sure that where it says "When i press the power button on my computer" that it is set to shutdown and not hybernate. Also it could be your Nortons Antivirus that could causing it to hang up.