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Geometra

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5 years ago

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Geometra

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November 8th, 2021 11:00

RAM upgrade on Inspiron 7501

Hi, I bought 8 GB Ram to install it on my pc, since I have a free slot, It's a Crucial SODIMM DDR4 3200 MHz. The problem is the system doesn't seem to detect it. How can I solve this problem?

  • ejn63

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    Posted November 8th, 2021 11:00

    First, make sure you:

    Disconnected AC power AND disconnected the battery before installing the RAM.  If not, go back and do that.  Also make sure the RAM is firmly seated.

    Does system setup (F2 at powerup) detect the RAM?  If it does, then check under Windows.

     

  • Geometra

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    Posted November 11th, 2021 03:00

    I've done what you said but still doesn't detected. Maybe the system doesn't accept a frequency different from default.