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New laptop running slow
I just recently purchased a Dell Inspiron 156, AMD FX 9800 Radeon R7 4C + 8G, 2.70 GHz, 16 GB installed RAM. The problem is that this is WAY slower than the five year old Dell that I'm replacing (because it was getting too slow). It runs on Windows 10, and I've installed nothing on it thus far except for MS Office, Dreamweaver, and a VPN Network. I must be missing something. Any suggestions on how to improve performance? This is very frustrating, so any insight is appreciated. (If this is a duplicate message, my apologies, but had a hard time signing in.)
:BigSmile:
Please enter service tag number (or use Detect PC) onto link below.
In your Dell Product Support page, download / run latest Chipset (AMD Radeon Graphics) drivers and then restart system. After, download / run Serial ATA (Hard drive or Solid State drive). Please installed drivers one by one or in correct order.
Installing drivers and firmware through windows update - Type Settings onto [Cortana] search box, click on Update & Security, and select Check For Update. If there's a update, select Restart Now. Please don't wait later, update now. Do the process over and over until the latest updates are installed on the system. I believe latest is the Windows 10 Fall Creator update, see link below).
Lastly,
Please watch Optimize My System, Performing Hardware Scan and Troubleshooting in the link below. Hopefully the videos will be a help to you. Good stuff I like to add....:BigSmile:
Support Assist For PC's And Tablets
If you're using McAfee as the system's anti-virus software, I suggest uninstalling it and instead, use Microsoft windows defender.
Windows 10 Security, Windows Defender ... - microsoft.com
I also suggest downloading and run the free version of Malwarebytes anti-malware. The tool is the best for getting rid of nasty malware that are known to slow down, freezes or even shut down computers.
My apology for not mentioning updating Network drivers from your Dell Product Support page. If you haven't done so yet, please manually download / installed network drivers or select Detect Drivers. The Dell utility will search drivers (Network) and firmware for the system.
If there's an older version of SmartByte on the system, I suggest uninstalling it. The SmartByte application has cause some systems to run slow - Network) The latest version of SmartByte supposedly fix the problem, see link below).
www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=CRW5F
Mary G
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20095 Posts
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Posted March 24th, 2018 08:00
Post the complete name of your model laptop, 15.6 must be the screen size. It is not the model number. Inspiron has more digits. Like this Dell Inspiron i5577-7700 or Inspiron 15 5000