Hi flyingthunder,

Thanks for posting.  Apologies that your system is not performing as expected.

From what you are posting, it would appear that your issue is software related, however you should run the systems diagnostics testing to troubleshoot the hardware.  Please press F12 at startup or run Dell Support Assist.  Make a note of any error messages encountered, then post back.  

As for the warranty.  If the system was purchased directly from Dell, and you purchased on site warranty (which would have been an extra cost), registered the system, and the parts are available in India, then you might be able to utilize the warranty.  If the above items are not met, then probably not.  You can check your service tag here to find out what services you are eligible for.

Please send me a Private Message and provide your system service tag number
as well as your name, address, phone number, and email address for further support
assistance if it is needed.

Do we have a definite solution for this problem? Please let me know. I would appreciate a ton. To me, it seems like a firmware or software issue.

having similar issue ...tell me what u did to solve it

My keyboard specifically 2wsx and capslock keys are having problems since last week as well. I was wondering if there are any solutions for this. Thanks!