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Medgar1990
3 Posts
0
254
April 23rd, 2022 01:00
X17 r2 Order delayed again
I don't understand why give time-frame when you can't fulfill the order. On April 2nd I ordered and didn't get any confirmation. Weekend passes and I call the support. And find out that something happened and I was about to get charged $200 more than it should have been. They said it's system issue and they will fix it and put new order on April 4th which delayed my order almost a week. Came close to shipping time no updates, nothing. I call and they are like your order got delayed due to shortage of parts. And now they delayed all the way to May 5th from April 24th. How long is this going to happen. Now it's not even showing that it's in production. Got stuck at confirmed. Funny thing is that this is my first time ordering from Dell and this is what happens. Same parts are already available at other stores like microcenter with different laptops. Can't understand whatsoever. Got delayed from April 14th to 24th and now may 5th. Seriously dell???
Dell has been known to do this, because they are basically in the 'middle'. They do not build the product and when the manufacturers have issues this is what is happening.
Since the issues in China this time there are a lot of problems happening worldwide and we all understand that; the problem is that that dell made promises with delivery 'estimated' dates (yes I know they are estimated) but one thing is to delay a week maybe 2 based on your estimate but when you start pushing people waiting for months after the promise just because you want 'business', you are leaving a bad reputation behind...
I am currently using an Rog M16 with a 3080ti and it is a good laptop but I wanted something more powerful, I may just get the MSI GE76 and call it a day...
Medgar1990
3 Posts
182
0
Posted April 23rd, 2022 20:00
Loll if it get extended even once more Im canceling and getting Asus ROG. Funny its my first time dealing with dell and here is the experience.
JulianT
1 Rookie
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19 Posts
183
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Posted April 23rd, 2022 19:00
This is happening since last year, welcome to the club! Don't worry someone will contact you from dell to PM you with your order to 'expedite' it to June, hopefully this year lol.