
UNSOLVED
Missing Dell Reward Points
Good morning,
I recently exchanged some of my ARP to use (7.6) and it has not been reflected on my account. Since then, I also received $5 Dell Reward Points (7.10) that has not reflected on my account. I exchanged my ARP for $20 DRP and since then, my account has been acting up. I initially had $45 on my account prior, so with the missing $25, it should total to $70. When trying to look at my account balance, it doesn’t show the $45, but I am able to apply it at checkout.
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DELL-Cares
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Posted July 13th, 2026 12:59
Hi,
Thank you for contacting Dell.
We'll surely check this for you. We have sent you a private message. Kindly, reply to it with the requested information so that we can review and assist you further.
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