Thanks for the help,I spoke with premium support already....I had a dead GPU. The >GPU isn't I stock anywhere near me in houston ,as replacement part so we went with full refund,as the time needed for it to arrive, I would leave the US .
ps: to whoever stumbles to this thread: yes, ram was seen , all 32 GB of 16gb DDR4 (2x8gb) 2666Mhz +purchased off shelf ram of 16gb (2x8GB) DDR 4 2666Mhz.
Eimy_B
6 Operator
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4365 Posts
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Posted July 15th, 2019 15:00
Hi @Darkt1thor
Send me a private message (by clicking my Alienware-name) with the Alienware PC service tag number so I can review your system specs.