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Venomdiddles

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Venomdiddles

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March 18th, 2022 07:00

Aurora R13, BIOS 1.1.0, AWCC overclock not working

Hello,

I'm posting this to let people know that the new BIOS on Dell's website for the R13, version 1.1.0, will crash every time you edit your overclocking settings in AWCC. I can go into the BIOS settings and change it to overclock 2 from the BIOS and it will work, but this isn't a viable solution because I lose the Command Center overclock customization.

I've reverted to the previous BIOS for the time being, and everything is working fine as it had before. I wanted to let the community know so hopefully we can get a fix in the near future.

Thanks.

  • F34R

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    436 Posts

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    Posted March 18th, 2022 14:00

    I can confirm this as well.

  • Venomdiddles

    1 Rookie

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    Posted March 18th, 2022 20:00

    Thanks for confirming F34R. I wanted to tag @DELL-Chris M again, and @Tesla1856 to make sure this is seen by the admins and mods here so we can get this to the devs to put in a fix.

    Side Note: If you look at the description of the BIOS 1.1.0 file on Dell's Driver's and Support website it says: "- Enhanced the stability of the system."

    I believe this alludes to stability of overclocking which means that it has altered the way it handles voltage and overclocking, or the way it's programmed makes the BIOS incompatible with other software like the AWCC. I'm using the previous version, 1.0.12 for anyone who wants to know the right BIOS to use for the moment.

  • Iain K Mackay

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    Posted March 18th, 2022 20:00

    I have found both OC profiles in the BIOS actually lessen performance on my 12700K 3090 as the CPU is throttled even earlier.

    Similar story with the AWCC, it actually slows things down when it is running.

    I do not normally OC but for testing disabled OC in the BIOS, uninstalled the AWCC and overclocked through the performance tab in Nvidia's Ge-Force experience.

    • That worked for me with a reasonable stable result. 

     

  • F34R

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    436 Posts

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    Posted March 19th, 2022 03:00

    I would uninstall AWCC but I haven't found any other way to control the case/cpu fan speeds.

  • Innovative313

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    58 Posts

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    Posted March 19th, 2022 07:00

    I can confirm this issue as well. Updated to new BIOS and tried to reenable my OC profile from AWCC and the PC kept crashing with random BSOD errors.

    Reverted back to previous BIOS version, and everything works perfectly again.

  • mako64

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    676 Posts

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    Posted March 19th, 2022 12:00

    I have been with these Alienware machines going on 4 years now. The best way to game with these rigs is using the thermal fans in manual mode/Offset “ not fan curves” and keep the fans at 1 speed while gaming. The Rad fan and the front lower fans definitely. Less throttling ! And use msi afterburners custom fan curves or just use the auto feature. 

  • F34R

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    436 Posts

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    Posted March 19th, 2022 13:00

    This thread is about a bug in the AWCC software since the 1.10.0 update.  Doesn't have anything to do with throttling.

  • F34R

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    Posted March 19th, 2022 13:00

    MSI Afterburner doesn't O/C the CPU.

  • mako64

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    Posted March 19th, 2022 13:00

    No it doesn’t. But having your cpu/rad fan going at 1 speed while overclocking will help throttling and thermals. 

  • fmetz374

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    Posted March 19th, 2022 20:00

    Thanks for confirming what I experienced going to 1.1.0.  As soon as I enabled the factory overclocked profile in AWCC Windows 11 would immediately blue-screen. I also logged this with support via chat. Staying with bios 1.0.12 for now.