
UNSOLVED
Area-51 R2, gameplay issues
I have an Alienware Area 51 R2 desktop and I've been having trouble with playing any game. Whenever I startup the computer the front fans kicks on to 80% even though the temps are fine. But more importantly, playing any game is almost impossible because of how laggy it is. I have reduced the graphics quality, bought a new gpu (Geforce 980), performance scans (all came back with no issues, malware scan, virus scan, defragmented, changed thermal paste. The only issues I can see is that the FPS is averaging only 20. It'll spike to 60, but its only for a few seconds. Meanwhile I can stream video without lag. Any help would be appreciated. I just don't know where to go from here.
Responses (1)
Solutions (0)

Tesla1856
10 Wizard
•
18086 Posts
•
71947 Points
344
0
Posted July 10th, 2020 16:00
To remove games from equation ... try OCCT instead (the Power-Supply Test feature).
Any (red) critical errors in Windows Reliability Report ?
How about temps (and core utilizations) in CPUID's HW-Monitor ?
Your troubleshooting looks good. I would probably try a clean install of Windows right about now. You can always temporarily disconnect all existing drives (as to not disturb them) and drop in a blank SSD and give it a try. Windows-10 , Updates, and OCCT (and/or that favorite game). Only takes an hour or so.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.