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lizzrd

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19 years ago

L

lizzrd

2 Posts

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5864

July 13th, 2007 11:00

wmv files "encounter problem"

windows media player (10 or 11) will just start to play an wmv file  then it will stop with a message about encountering a problem and needs to shut down. i also get that message if i try to download from the MSN site.  thanks for any help...
  • L

    lizzrd

    2 Posts

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    Posted July 13th, 2007 12:00

    thanks for the quick reply... my message actually says, " windows needs to close ", it will then freeze. as far as error codes 0xc00000005... AppVer 11.0.5721.5145
     i did try the date/time check...
    the message also asks to send an error report...? but nothing comes of that ?
     is there a way i can get rid of the WMP that came with my Dell Inspirion 3000, then reload
    WMP 11 ?.... or would that not help, being a setting/config or something else not compatable ?


    Message Edited by lizzrd on 07-13-2007 02:41 PM
  • D

    denjinman

    14 Posts

    357

    0

    Posted July 13th, 2007 12:00

    try this link:
     
  • D

    denjinman

    14 Posts

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    Posted July 17th, 2007 09:00

    are you using Windows XP? you can try removing WMP 11 and installing it again..
     
    to remove it, follow this article:
     
     
     

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