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Dave Bly

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20 years ago

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Dave Bly

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January 16th, 2007 22:00

Unable to reinstall Windows XP Home

I can't boot up my Dimension 8200 - error message "file windows\system32\config\system is corrupt." Have tried a) booting from XP system disk, but get same message and can't follow their suggestion of repairing the file from that disk, b) using set up floppies downloaded from Microsoft, but get only as far as error message at second disk - "file \ntkrnlmp.exe could not be loaded, error code 7". Have reset bios BIOS and lifted/re-entered memory modules as error code suggests.  c) tried to install XP to new hard disk but can't get past "missing operating system message".  d) downloaded to floppy Microsoft's guide to fixing system 32 problem but obviously can't use it.  Stuck.
  • mombodog

    2 Intern

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    12735 Posts

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    Posted January 16th, 2007 23:00

    Go here and under Diagnostic Utilities download the Dell 32bit diagnostics (not the graphical user interface version) and make the floppy and then boot from the floppy and run the extended diagnostics on the hard drive.
     
    I think the drive has failed.
     
  • Mike999999

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    Posted January 17th, 2007 04:00

    Hi Dave Bly,
     
    Does your bios offer compatibility mode for os reinstall?
     
    Also try installing with one stick of ram at a time.
     
    Mombodog's suggestion will also pick out any other possible points of failure.
     
    Let us know,
     
    Mike
     
     
  • sparkenh

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    Posted January 17th, 2007 15:00


    @Dave Bly wrote:
    c) tried to install XP to new hard disk but can't get past "missing operating system message".




    Did you set the CD drive as the first boot device in BIOS?