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JC
Jon Clarke
4 Posts
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March 24th, 2005 16:00
System Restore needed?
I have put this in other peoples threads but I thought making a thread would also help.
I have a DELL Dimension 4600 series computer, which has contracted numerous viruses from internet sites or elsewhere. I am thinking of doing a system restore but need to know whether this will get rid of the viruses or just remove all my memory and leave the viruses.
I need to know the best method to return my computer to the state it was in when I first purchased it.
Thanks in Advance
Jon Clarke
I have a DELL Dimension 4600 series computer, which has contracted numerous viruses from internet sites or elsewhere. I am thinking of doing a system restore but need to know whether this will get rid of the viruses or just remove all my memory and leave the viruses.
I need to know the best method to return my computer to the state it was in when I first purchased it.
Thanks in Advance
Jon Clarke
Jon Clarke
4 Posts
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0
Posted March 24th, 2005 20:00
The Denham site also states that my computer has the system restore function, which returns my computer to an "as-shipped" state. Wouldn't this be a simpler and less risky solution than Sr45's proposal?
I'm not great with computers and some of the stuff you have said I need to do sounds pretty technical, and I can't afford to risk breaking thsi computer by being unable to re-install a chipset driver that I don't even know what it does.If your system was built and sent to you after July 15th of last year you will have this newer symantec restore partition on your computer. However, if it was purchased prior to July 15th, than you do not have this symantec restore partition....Here is the link for that information restore function site.
http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1090151&c=us&l=en&s=dhs&cs=19 After July 15th 2004Dim 4400 ( 2002 )
2.6 Ghz
Bios A06
768 MB DDR 2100
Windows XP Home
SP-2
1703 FP LCD monitor
PC-Cillin Internet SecurityMessage Edited by SR45 on 03-24-2005 04:38 PM
SR45
2 Intern
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12138 Posts
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Posted March 24th, 2005 17:00
Doing a reformat and re-install of windows will get rid of everything. Don't do a system repair, but a complete reformat/reinstall of windows. Remove the printer cable and modem cable if you have DSL or Cable modem during the reformat and re-install...The following link is from Denham site and can give you some pointers as to the install...Good luck.
Also, make sure you have the programs and such copied to re-install later after the reformat/install or you will loose them all. Re-install the video card driver and Chipset driver as well in this order.
1. Reformat and Re-install of windows
2. Install SP-2 and make sure the firewall is turned on...It should be
3. Install the ChipSet driver ( Very important )
4. Install the video driver, reboot and than set the resolutions to your monitor and ClearType
5. Install everything else and make sure you download all Critical Updates. Have a good anti virus software and update it.
6. Plug in the printer and modem again
http://www.djdenham.com/Install%20Procedures.htm Denham install site for assistance