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pamaine

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pamaine

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February 22nd, 2008 00:00

sfc /scannow issue & more

After a virus attack last week, I formatted and reloaded Windows XP Media Center ed 2005, partitioning the 500GB HD in the process. While trying to setup the Media Center I got an error message about a missing Video Decoder. So I ran sfc /scannow thinking missing files might be causing the problem. Apparently there's more to this than I suspected. sfc /scannow refuses to recognize the CD location. I changed the CD to another drive, nothing. Then I went into the Registery to verify the Source Path. It was as it should be D:\I386. Tried again. Nada.

After an unsucessful search for i386 folder on my system, I copied it from the original OS CD & pasted it into the Windows\System32 folder. Tried the sfc /scannow again only to get the same results it can't find the CD drive. Read all I could find about this issue at Microsoft, changed a registry value from 0 to 1 which was to create a one time scan following a reboot. It did and the CD drive still wasn't found. Next I did a system restore which is about 5 days old from a fresh install following the worm attack. Yes, I have virus and firewall protection. Still got the worm.

Every time I run the sfc /scannow and it asks for Windows XP Pro CD it then refuses to close the window. When I click cancel another windows opens and repeats the process. Even TaskManager can't end the program. The only way to stop windows opening is to reboot. Acts lika a virus, doesn't it? But I've tried several virus checking programs and they've found nothing this time.

It appears some files didn't load with the new install but why the system won't use the sfc.exe as it's supposed to, I can't imagine.

Question now is short of doing another full format and reinstall how do I correct this issue?

I'm using WinXP Media Ed. 2005, 500GB HD, 2GB RAM on Dell XPS720
  • RoHe

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    Posted February 22nd, 2008 16:00

    Did you install all the right hardware drivers after you installed XP on the drive?

    Is D: the correct drive letter for the optical drive? Isn't D: actually just the second partition you created on the hard drive?

    And if you have more than one optical drive, did you try the XP CD in the other drive?

    Ron






  • Pharkas

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    Posted February 22nd, 2008 17:00

    I have a similar issue.  I am running XP MCE on a XPS Gen 4.  When I run SFC it asks me to insert XP pro CD2 into my DVD drive.  I have my registery pointing to the I386 file on my hard drive.  I've changed the path to my DVD drive and inserted my Dell OS DVD and it says it is the wrong disk.  I contacted Dell Support and this is the E-mail I got back:

     

    Thank you for contacting XPS E-Mail Technical Support.  At times when
    you are using Windows Media Center Edition and you run sfc /scannow, you
    may receive an error message asking for Windows XP Pro Disc 2. If you
    receive that message, just click continue or press the little X in the
    top corner of the small window for the scan to run its course.

     


     

  • RoHe

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    Posted February 22nd, 2008 19:00

    Dell had some flaky MCE CDs, so if cancelling the request for the 2nd disk doesn't help, tell Dell that they have to replace the CD.

    Ron



  • Pawk

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    Posted February 22nd, 2008 21:00

    Thought I had replied here!

    Darned old brain.

    first of all, have you installed the Dell Cineplayer or Cyberlink Power DVD? That's your missing codec most likely.

    Second, for the MCE disk, it's not busted. the original MCE shipped on two disks. They were combined into a single DVD by Dell, however sfc /scannow wants that second disk. Also the mention of professional is bug with MCE, they never corrected any of the internal screens to say MCE.
  • RoHe

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    Posted February 23rd, 2008 00:00

    MCE is XPpro with an MCE overlay, so the disk correctly displays "XPpro".

    MCE's request for a second CD when running sfc comes up from time to time on these forums. Dell replaces the disk without any hassles.

    Ron
  • Pawk

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    Posted February 23rd, 2008 14:00

    The multi-disk request is actually an error on pretty much EVERY combined DVD. There's a registry hack to point it the right way.

    However, as I said before, it's not a Windows missing file, it's the DVD codec Media Center is referring to.
  • pamaine

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    Posted February 23rd, 2008 14:00

    No, Pawk, I didn't install the Cineplayer program. I will and see if that helps with the Codec problem. But I don't know how that will help the sfc.exe problem. Thanks for the tip. I'll let you know how it comes out.
  • pamaine

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    Posted February 23rd, 2008 14:00

    Pharkas, clicking on that X only opens another window for me. Have you found a solution?
  • pamaine

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    Posted February 23rd, 2008 14:00

    Ron, I did install ALL drivers after new install. I keep all updated drivers on a CD for that purpose. And D:\ is indeed the letter for one of the two DVD_CD RW drives, E:\ is the other. And I tried both drives.

    Priscilla
  • Pawk

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    Posted February 23rd, 2008 17:00

    On a clean install I really don't see a need for sfc /scannow

    However, if you are adamant about doing one:

    http://vaishnav.wordpress.com/2007/11/16/copy-the-i386-source-folder-to-your-hd-and-change-the-source-path/

    I haven't check the script yet, but that's the gist of what needs doing.