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surfing12monkey
5 Posts
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2516
May 28th, 2007 14:00
problem with ie7 and vista?
hello,Q:why does internet explorer crash when i try to access my online account with b of a?-thanks
- I've had multiple problems with my upgrade from XP to Vista and finally solved my 3rd to last (an audio problem). IE just won't work for me. It crashes out and gives me an error message -- a problem has been found, looking for a solution, will notify you when a solution is found -- 133 times so far. Once or twice an hour this error message pops up, even when I'm not using IE. Am using Firefox instead. I've been to the Microsoft page which tells me that I have the latest version of IE for Vista installed. Wish I could uninstall it and get rid of the messages.
Message Edited by reic on 05-29-2007 02:19 PM - I am able to access my BofA account without problems under Vista, using IE. (Firefox works fine as well.)I had a few IE crashes (just the app, not the system) a few months ago, but they are apparently gone now. (These IE crashes were were not at the BofA site.) Apparently, Microsoft Vista updates fixed the problem. If you have not applied the Vista updates, you should do so.More commonly, IE problems are caused by other add-ins or other mods that cause IE to become unstable.There are both explicit add-ons, as well as various apps that implicitly add-on to IE, via the BHO facility (without your having explicitly done an add-on). Some of these are known to seriously conflict with IE on Vista. For example, one popular app that still is not Vista compatible and is known to cause Vista IE problems is Quicktime (including the version contained in the iTunes package).A simple first step would be to go to IE add-ons manager and disable any you find, one by one. See if that eliminates your problem. If not, you can investigate the apps you have that are not stated to be Vista compatible, to see if any are known to cause problems with IE.I have found Vista to be very stable in general. The only problems I have had were with some of the apps and drivers that were not designated to be Vista compatible, but which I decided to try anyway (because a Vista version was either not available as yet, or would never be because the software was obsolete).If you upgraded from XP without first upgrading to Vista-compatible versions of your apps and drivers, or removing those that were incompatible, you should look first at those apps and drivers. Uninstalling them at this point may or may not restore your system to stability. A clean install may be necessary if you cannot find the source of the problem.
Message Edited by mxytplk on 05-29-2007 12:06 PM
NancyM1037
134 Posts
259
0
Posted May 28th, 2007 14:00