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Philip_Yip

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Philip_Yip

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September 2nd, 2008 19:00

Pinned items on start Menu.

Not to sure if a Vista or Office 2007 Problem.

 

I have the following items pinned to my start menu:

 

All the items pinned up work except for word, excel, powerpoint and publisher (Outlook does work).

 

When these 4 pinned items are clicked on I get "Windows explorer has stopped working"

 

 

Note, it works on the All programs menu > Microsoft Office.

Note, it works via Windows and r "winword" "excel" "pspub" "powerpnt"

 

I have unpinned and pinned these items and restarted, leading to the same result.

 

Edit it does the same if I go here:

C:\Program Files\Microsoft Office\Office12

 

and right click on winword.exe or excel.exe

 

Right clicking on any item in the programs folder or non-office items pinned to the start menu also crashes windows explorer.

Message Edited by natakuc4 on 10-01-2008 11:09 AM
  • MoneyGuyBK

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    Posted September 2nd, 2008 19:00

    Have you tried doing a repair using your Microsoft Office Disk ???

    I would suggest you unpin those first.... then put in the Office Disk... it should prompt you with some choices... select repair... and let it do it's thing... when finished, reboot and try again.

     

    If that did not work, next step would be to uninstall Office and reboot, then reinstall Office again.

    Worth a try.

     

     

     

    Peace

     

     

  • Philip_Yip

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    Posted September 2nd, 2008 19:00

    Thanks I use the run command so it isn't that important, could be a dodgy update. I will run the diagnostics first thanks.
  • Mary G

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    Posted September 2nd, 2008 23:00

    You seem to have a lot of pinned programs. Why don't you use the quick launch toolbar for some of those? Beats using the run box.
  • Philip_Yip

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    Posted September 3rd, 2008 16:00

    Not a fan of quick launch, takes up to much room on the taskbar. Will stick with the run command just now.

     

    Well, it worked on quick launch.

     

    Done a repair of office via add/remove programs still same symptoms.

     

    Don't get if its a Vista or Office problem as it is only the office items pinned to the start menu that don't work. However it is windows explorer that shows an error.

     

    And if you think I have alot of items pinned up, it used to worst on XP I had everything on small font and pinned up so my start menu was the full length of the screen.

     

    Next up I guess is a full reinstall of office and then a full reinstall of Vista (But I can't be bothered with that just now).

    Message Edited by natakuc4 on 09-03-2008 06:51 PM
  • Philip_Yip

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    Posted September 3rd, 2008 17:00

    Ok, I thought of a solution that worked, I wasn't to sure about it but done it anyway:

     

    McAfee Quick Clean with 10× shredd, all items selected.

     

    All works now.

     

    Must of been the registry or shortcut cleaner in it I think.

    I'm very greatful for all the help anyway.  Thanks alot.

    Message Edited by natakuc4 on 09-03-2008 07:28 PM
    Message Edited by natakuc4 on 09-03-2008 07:30 PM
  • Philip_Yip

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    Posted September 7th, 2008 17:00

    Ok the McAfee Quickclean was a temporary fix.

     

    The problem came back and another Quickclean did not solve it.

     

    A repair of microsoft office did not fix this either.

     

    A uninstall and reboot and then reinstall of office 2007 did not fix this either.

     

    Now when I right click any application on the start menu apart from internet explorer and outlook explorer stops responding.

     

    Also when I right click on any application in the all programs folder it stops responding.

    Looks like I'm going to have reinstall Vista again, unless anyone has any ideas.
    Message Edited by natakuc4 on 09-07-2008 08:19 PM
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    Posted September 8th, 2008 03:00

    This is usually caused by buggy shell extension(s). Try "Method 2" in the following article to isolate the problem.

     

    Right-click is slow or weird behavior caused by context menu handlers 

     

  • Philip_Yip

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    Posted September 13th, 2008 09:00

    Hmmm thanks tried that the night before and to no success. Tried it today again because was pretty tired and no success.

     

    Done a full reformat and then installed all recommended updates. It was fine.

     

    Then installed 2 optional updates.

     

    The problem is either with 1 of these 2 updates, after I restored my computer to when these were installed and all worked.

     

    Just incase anyone else has this problem it was either:

     

    KB937286 or KB943729

    Message Edited by natakuc4 on 09-13-2008 11:44 AM