Katie, I don't know the  fix but the next thing i would try is to select landscape instead of portrait in the printer options prior to printing.

hth,Randy

Katie, The next thing i would try is check if the printer is set up for the paper you are using-(81/2 X 11 is equal to letter size ) and also see if you can set up the margins.

Then i would do a google search for the printer model & problem and see if someone has a fix.

Also google e-mail printing problem/outlook express.

Then i would go to the manufacturers web site and look at support/forum etc.

Luck, Randy

Just found this'

Now here is a weird one! Someone was having trouble with printing email messages in Microsoft's Outlook Express 6 for Windows. The problem was that the printing didn't start until half way down the sheet (wasting half the sheet of paper). Perhaps a top margin setting? All possible settings in Outlook Express (OE) and the printer driver were explored and no clues to the problem were found anywhere. Printing from other programs such as word processors didn't exhibit the same symptom and this indicated it wasn't a problem with the printer settings. The problem was solved when the solution was stumbled on — where it was least expected — in Internet Explorer (IE) 6 for Windows.

When you print a web page from IE 6 there is a "Print Preview" option and in there you can control the page layout, including page margins. Click the "Page Setup" icon (it looks like a little gear over a sheet of paper and you may have to hover your mouse over the icons to find it). Alternately access the Page Setup menu by pressing "Alt+U". In our case the top margin had somehow been set to 6" and that setting affected the printing of email from OE 6. Restoring the margin settings to the default of 0.75" cured the problem. There is no print preview in OE where you can control the page layout, so you have to fix it in IE.

Another issue that will affect printing in both IE and OE is the text size option specified in IE. In IE click on the View menu and look at the "text size" option (largest, larger, medium, smaller, & smallest). Experiment with these settings when printing to get the results you want.

This page was last edited October 21, 2004

Message Edited by RBbuddog on 11-24-200403:41 PM

Message Edited by RBbuddog on 11-24-2004 03:42 PM