UNSOLVED
Need replacement CD-ROM--Win XP
I have a Dell Dimension 2400 desktop
with XP Home Edition. Unfortunately,
the installation CD-ROM for the OS
has either been misplaced, or it did
not come in the first place.
I do have the service tag and account
number or customer number. The
computer was bought online directly
from Dell. Question: Is there a way
for me to order a replacement CD-ROM
without paying for an entire replacement
OS (unaffordable)?
Tom
316
0
Posted May 1st, 2004 09:00
Normally, Dell will only supply replacements for missing or damaged software in the first 30 days. You can call Dell and ask (won't hurt). If not, you are on your own to purchase a replacement.
Inspiron 16 5630 Laptop and WD22TB4 Docking StationSelf-built desktop for recording studio application316
0
Posted May 2nd, 2004 03:00
Who do I ask? Sales? Customer care?
Navin kurian
526 Posts
316
0
Posted May 1st, 2004 02:00
The Service tag is located on the side or back of your system near the bar code.
IF you dont have that then as you said you would need buy the xp reinstall cd which would be WIN XP SP1(service pack 1)