I am using a Dimension 3000 on Windows XP Home and recently had a look through BT's Broadband Desktop Help and am convinced that I changed nothing, BUT the next time I went to use the PC I found that I had been given a guest user account and can no longer access any of my documents and pictures. I tried to do a system restore, but was told that I have no authority. In fact everything I try to do I keep coming up against the same brick wall. I was led to believe that I could access the Administrator User account while in safe mode, but I cannot (I only get access to the guest user ID). My efforts to run in safe mode on several occasions now seems to have resulted in me being blocked! I cannot use F8 anymore. I have also tried to enable Administrator at logon (journal 070407L9TY), but could not get past point 15.

 

Can anyone offer any suggestions as to where to start to get my system back to something like normal?? Thanks - Peter