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connortul

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6 years ago

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connortul

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November 9th, 2020 14:00

Is it possible to stop my mouse from waking up my laptop?

I'm using an XPS 13 running Windows 10, my mouse is plugged into a USB C hub which is in turn plugged into the laptop. If I put my computer to sleep, the slightest vibration of the mouse causes the laptop to wake up, even if the lid is closed. 

I went to devices and printers, right clicked both my mouse and my USB hub, however in the power management settings for both devices the option to allow the device to wake computer is greyed completely, cannot be turned off or on, though it seems to be by default off. There doesn't seem to be any settings in BIOS that allow you to stop this functionality either.

Is there any way?

  • DELL-Cares

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    Posted November 9th, 2020 15:00

    connortul, 

    Please access the system´s BIOS by pressing F2 upon start up. 
    Then, go to the Power Management tab and look for the option that says USB Wake Support. This option enables the USB devices to wake the computer from Standby.

    Check if the option is enabled. If so, please disable it. Save the changes, exit the BIOS and test. 
    If this does not work, please send us a picture of the options on the Power Management tab over a private message. 


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  • 2065

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    Posted June 9th, 2022 04:00

    It worked for me. My option was "Wake upon Dell dock connection" or something like that. Big thanks.

  • Jimmy Wick

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    Posted July 14th, 2022 22:00

    In the mouse's properties window, click the “Change settings” button. Switch to the Power Management tab and turn off the “Allow this device to wake the computer” option. Turning off your mouse's ability to wake your PC is pretty straightforward, even if the option is a bit buried in the Mouse control panel app.

    Regards,
    J Wick