I would like some help understanding the strengths and limitations of Win 8 Dell Backup tools.

The Data Backup seems pretty clear: it backs up all data that you create: documents, photos, etc.

Regarding the System Backup up it is my understanding that it only backs up the OS. Is that true? If so, how can all the programs and system personal customizations be backed up? A mirror copy would seem to do it but it doesn’t seem to be supported by the Dell Back Up tools.

Please educate me. Thanks in advance.