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twinstoo2

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18 years ago

T

twinstoo2

86 Posts

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3643

September 20th, 2008 12:00

Cannot Defragment...File Missing

I have a Dimension desktop 8250 running XP and I went to defragment this morning and I received an error that I never got before. 

 

It said "MMC cannot open the file - C:\WINDOWS\system32\dfrg.msc

 

I also cannot get my windows updates.  When I go to the Microsoft updates website it tells me that the files required to use windows updates are no longer registered or installed on your computer.  It tells me to register my files, but it does nothing.

 

Any help would be appreciated.

 

Thanks,

 

Janine

 

  • A

    Annie70

    2 Intern

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    2672 Posts

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    Posted September 20th, 2008 17:00

    Go to this site and scroll down to "Why Can't I download Updates?"  If this does not correct the problem post back. 
  • A

    Annie70

    2 Intern

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    2672 Posts

    231

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    Posted September 20th, 2008 17:00

    Janine, Go to Kelly's Corner and donwload the file listed as 291. Reboot and see if this fixes your problem.
    File 291 is the file on the left labeled "Restore  Defrag Snap In."
    Message Edited by aps@sun on 09-20-2008 02:12 PM

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