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bear2001

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20 years ago

B

bear2001

26 Posts

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1163

October 1st, 2006 23:00

Adware?

I'm having problems with my Verizon browser.  I have uninstalled and reinstalled umpteen times.  That is what the support at Verizon also did with the computer and I.  Sometimes it worked and all of my icons came back to task bar.  And I did find a Malware Adware.  in the C:\Program file\NewDotNet\uninstall6_38.exe.  Malware name Win32Adware-gen(Adw)....Everything came on board after I found that with Avast and did a spybot check etc.  then last night everything was OK, I got on internet, did my usual things.  closed out and this morning when I got back on Internet..the icons were gone again off the browser task bar.  I at least have the forward -back-stop-refresh.  At one time I had none of those.  right now I'm running with MS Internet Explore, and don't seem to have any trouble with it.  When I ran Avast again it said Adware: Filename: c\System Volume Information\_restore{FB219A10-EDA3-4310-B1F  ; Malware Name: Win 32:Adware-gen.[Adw]  ; Malware type:Adware   ; VPSVersion:0639-4,09/29/2006
 
Can someone explain any of this, and what do I do with it.  Avast had me to delete, and put in their chest???
And what I may do to correct the Browser.
I'm on Verizon DSL.  I have Win XP.  Avast for virus, Spyware Blaster; Adaware SE; and Spy Bot Search.
Thanks in advance JanD (Bear 2001)
  • joe53

    5 Journeyman

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    5772 Posts

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    Posted October 1st, 2006 23:00

    Hi bear2001:
     
    If you are experiencing adware problems that scans with Spybot and Adaware SE cannot eliminate, then you likely need to download HijackThis, a free utility that can help to eliminate these pests. You will need to run a HJT scan, generate a log, and post it in the HJT forum. Instructions on where to get it and how to use it are here.
     
    Be advised that the experts in the HJT forum are busy, and might take a day or two to get to advising you on how to proceed.
     
    Good luck!