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jmaguileramontero

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14 years ago

J

jmaguileramontero

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August 7th, 2012 10:00

NDMP ERROR

Hi,

I have a problem with the NDMP connection.

I have a storage VNX5300 and the last weekend I have upgraded to the last version flare CX5-Bundle-05.32.000.5.006 and NAS 7.1.47.5.

Today I try to rescan the tape drives but I have an error from the Backup exec.error backupexec.jpg

I have checked the ndmp service is running into the storage, I do not know what is the problem.

Thank for your help.

  • dynamox

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    Posted August 7th, 2012 10:00

    tape drives are still visible from VNX perspective ?

    server_devconfig server_2 -create -scsi -nondisks

    server_devconfig server_2 -list -scsi -nondisks

  • dynamox

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    Posted August 7th, 2012 10:00

    can you telnet to port 10000 on an interface assigned to server_2 ?

  • dynamox

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    Posted August 7th, 2012 10:00

    yep, that's good ..datamover is listening on port 10000. What do you see in datamover logs when you try to initiate that command from Backup Exec

    server_log server_2

  • jmaguileramontero

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    Posted August 7th, 2012 10:00

    Hi,

    I tried it with this command from cmd:

    telnet 192.198.16.80 10000

    this was the output:

    telnet test.JPG

    is this ok?

  • jmaguileramontero

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    Posted August 7th, 2012 10:00

    Hi dynamox,

    Yes they are visible:

    Scsi                Device        Table

    name                addr         type  info

    tape1               c32t0l0      tape  IBM ULT3580-HH5 B171

    jbox2               c32t0l1      jbox  IBM 3573-TL A.50X200X2U78V0726

    gk01                c0t0l0       disk  1 053107000020CKM00111900200

    gk161               c16t1l1      disk   0531110011001CKM00111900200

    ttape1              c48t0l0      tape  IBM ULT3580-HH5 B171

  • dynamox

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    Posted August 7th, 2012 11:00

    hmm..why is it trying to use your domain account and not the login account "ndmp"

  • jmaguileramontero

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    Posted August 7th, 2012 11:00

    the only errors from the server_log of NDMP are theses:

    2012-08-07 10:10:43: NDMP: 3: Session 069 (thread ndmp069) no password for user

    PETROBRAS\sa8653bk
    2012-08-07 10:10:43: NDMP: 3: Thread ndmp069 received message 0xf362: not
    supported.
  • jmaguileramontero

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    Posted August 8th, 2012 13:00

    Hi dynamox,

    I am sorry for the delay, it is just to test, I have tested with a domain account.

  • jmaguileramontero

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    Posted August 9th, 2012 07:00

    Hi dynamox,

    Do you know how can I turn the NDMP debug log on?

    Thank you.

  • dynamox

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    Posted August 9th, 2012 07:00

    Goal

    How to turn on/off the EMC NDMP debug mode for troubleshooting.

    Facts

    NDMP

    NetWorker for Windows

    NetWorker for Linux

    NetWorker for UNIX

    EMC Celerra

    Resolution

    Here are the steps to turn on/off the EMC NDMP debug mode on EMC Celerra:

    1. Turn on the NDMP high debug on the DataMover where the tape devices are attached.
    The reference to {server_name} in the command string should be replaced with the DataMover Server name:

    .server_config {server_name} "logsys set severity NDMP=LOG_DBG2"

    If PAX debug is also required, enabled PAX debug using

    .server_config {server_name} "logsys set severity PAX=LOG_DBG2"

    NOTE: This command starts with a dot (.) and the syntax must be exact).

    2. After you have run the backup using NetWorker, turn off the NDMP high debug using the following command: 

    .server_config {server_name} "logsys set severity NDMP=LOG_PRINTF"

    .server_config {server_name} "logsys set severity PAX=LOG_PRINTF"

    NOTE: The command begins with a dot (.).

    3. Copy the server log file which will contain the debug output. This is accomplished by running the server_log command on the Celerra box and redirecting the output to a file:
    /nas/bin/server_log -s > {filename}
    where {filename} is the name of the file where the server_log output will be captured.