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dmcbride98
7 Posts
0
33494
May 4th, 2011 22:00
Problems after Streak 2.2.2 upgrade
Is anyone else experiencing this? A couple weeks ago I got the notification that the 2.2.2 update/upgrade was available (I've been using 2.2/318 build for some time now--very happy with that), so I downloaded it and it was great. Except now every day or two it completely gets messed up. First applications start crashing (force close message), then when I turn it off and reboot, I get this really great message on top of the Dell logo during startup:
"/system/bin/e2fsck -y /dev/block/innersd0p6
File system check returned status 1024, e2fsck status was 4
Please send this unit to software development for debugging.
Reformatting..."
Then I get the fresh, new Android screen, have to set up accounts and apps all over... Then I start the countdown until it happens again. If I can go back to the 318 build I'll happily do that, otherwise any suggestions?
Happy Streak owner since Dec 2010, not so happy since April 22, 2011.
meridianseo
3 Posts
554
0
Posted May 25th, 2011 21:00
Happening to me - ever since the update
dmcbride98
7 Posts
554
0
Posted June 7th, 2011 21:00
**Update** no solution, I finally had enough and called Dell support. They're sending a new unit...hopefully my story has its happy ending with this.
meridianseo
3 Posts
554
0
Posted June 7th, 2011 22:00
Did you have to send in old unit before they forward the new one
dmcbride98
7 Posts
554
0
Posted June 8th, 2011 16:00
Just got off the phone--they send a refurb unit to replace your unit, you use your existing battery, SD and SIM cards. Included with the bundle is info and material to send your busted phone back.
I hope all your new device goes well - They sent me a new one after mine shut down and reset the settings, went all good until that 'update software' notification came - sent it away beacause it started freezing, forcing shut down, ects...I sent it away again for repair and got a new one. When the salesperson tried turning it on infront of me... it didn't.... so now, once again, it has been sent away... I haven't had this phone for like two months in total fml....
dmcbride98
7 Posts
554
0
Posted August 16th, 2011 07:00
On the refurb unit that Dell sent me, I still have the update notification--I'm not planning on downloading/applying that.
kuruptblud
1 Message
106
0
Posted August 22nd, 2011 17:00
Had the exact same think happen to me. I received my original Streak in January.
Once this resetting problem occurred, I contacted Dell and they sent me a brand new unit. I think I was lucky, because they ran out of refurbished units. They sent me the new one and I sent the old one back.
Customer Service was nice and understanding, but I'm not buying a phone from Dell again. I love the size, but the performance is not up to par (hardware acceleration not enabled by default).
I'll be moving on to the Galaxy S II devices whenever those come out. Great performance, just hoping for at least a 4.5 " screen.
Mbcashy
2 Posts
554
0
Posted May 12th, 2011 07:00
Hey,
The exact same thing happened to me too. The first day I had the phone it apparently caught it's own virus from an unofficial dell update?! and then this happened last week. Kind of sucks. I lost all my stuff-contacts, msgs, songs, files, etc. And my phone always would empose a 'force shut down' screen...
Hopefully doesn't do this again because they replaced the phone. I think it will but...
Goodluck