It's very disappointing that Dell refuses to answer this very simple question. However if you say anything bad about Dell they jump in really quickly and threaten to shut down the thread. Dell will you please just answer this question, when is the Venue 8 3840 getting lollipop? 

Me also waiting for this update very badly..

I just bought this Android devices from Dell and find that it is quite a usable gadget. 

But the OS on this is so dated - it makes the user app experience quite mediocre. 

Dell would have better credibility as an android device vendor by supporting the devices that they sell today at least through the lollipop OS  update - which was released in Nov 2014. 

Otherwise on the hardware side this is quite usable.  

Looking at this and other forums here, I guess Android is not strategic to Dell. 

I bought this to support "made in USA" - but then with this after sales product support ... would recommend staying away!

I just got my 3840 back from Dell after a motherboard replacement. After two separate updates, the firmware is at March 2015 but the OS remains at 4.4.4.

With the periodic freezes that last for up to a minute and  incompatibility of some key apps (Here maps and my local paper's app among them) with the x86 cpu, this tablet is not something you can rely upon. The 1gb of RAM likely bears some of the blame.

I regret my purchase of this device.

Most amusing was the tech support supervisor's insistence that Lollipop is indeed still coming. He told me this two weeks ago. Really Dell, really?

dell venue8 3840 software