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snadora

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17 years ago

S

snadora

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49 Posts

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June 24th, 2009 12:00

Urgent - disk error

I am seeing this error on AIX host connected to DMX. powermt display is showing "0" IO error.. what could be the reason for this error.

is there any command to confirm that the problem is not with DMX.

LABEL: SC_DISK_ERR2
IDENTIFIER: B6267342

Date/Time: Tue Jun 23 01:20:40 CDT 2009
Sequence Number: 3911
Machine Id: 00xxxxxxxx00
Class: H
Type: PERM
WPAR: Global
Resource Name: hdisk10
Resource Class: disk
Resource Type: SYMM_RAID1
Location: U5791.001.9920R22-P1-C08-T1-W50060482D52DDDA7-LAF000000000000
VPD:
Manufacturer................EMC
Machine Type and Model......SYMMETRIX
ROS Level and ID............5771
Serial Number...............xxxxx000
Part Number.................000000000000xxxxxxxxxxxx
EC Level....................101366
LIC Node VPD................00CD
Device Specific.(Z0)........03
Device Specific.(Z1)........61
Device Specific.(Z2)........577101050000000000012408
Device Specific.(Z3)........12000000
Device Specific.(Z4)........54130008
Device Specific.(Z5)........1F80
Device Specific.(Z6)........45

Description
DISK OPERATION ERROR

Probable Causes
DASD DEVICE

Failure Causes
DISK DRIVE
DISK DRIVE ELECTRONICS

Remove machine ID and serial number.
Message was edited by:
KCSCP
  • MikeMac1

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    Posted June 24th, 2009 12:00

    By any chance have you switched from IBM fibre channel interface to EMC fibre channel interface?
  • dynamox

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    Posted June 24th, 2009 12:00

    i would open an urgent ticket and have support run a health check on your DMX.
  • snadora

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    Posted July 6th, 2009 13:00

    No....
  • Tanwar2

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    Posted July 7th, 2009 00:00

    Hello Tammy,

    If there is any problem on your DMX you can check ussing the following command :

    symevent list -sid xxx -v //check if there is any fatal error is thorwing in it.


    Sanjeev Tanwar
  • snadora

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    Posted July 7th, 2009 13:00

    No error in the symevent list
  • Tanwar2

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    Posted July 8th, 2009 23:00

    If you can try to unmask and unmap the device and try to again map it with different lun id.......


    then see if it resolve your problem
  • MikeMac1

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    Posted July 13th, 2009 12:00

    Tammy, have you had any luck resolving this issue?
  • snadora

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    Posted July 17th, 2009 14:00

    No...I saw some error in connectrix manager and cleared those error...
    i observed for few days still I am still getting the errror

    i have to work with EMC and IBM
  • techmute

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    Posted July 20th, 2009 07:00

    It could be a reservation issue on AIX. Whats the policy set to? Is this a device that is allocated to an HA cluster or a pair of VIOSs?
  • snadora

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    Posted July 20th, 2009 11:00

    Pseudo name=hdiskpower0
    Symmetrix ID=0001901xxxxx
    Logical device ID=00C1
    state=alive; policy=SymmOpt; priority=0; queued-IOs=0

    Message was edited by:
    MikeMac
    Removed Symm S/N