The Symmetrix DMX or VMAX is currently running a script. There are a variety of reasons why a script can be running on the Service Processor. Examples are listed below. However, the below list may not be exhaustive.
There is a dial home script in operation.
A CE/PSE script is operating / incomplete.
There is a customer configuration change script that is incomplete. (Usually you would have a lock 15)
There is a performance script running on the Service Processor
Sometimes there is system generated script pending in SP. You can also verify the with you SN in support.emc.com/servicecenter to see if any dial home SR exists. After waiting a while, if you still can't resume your symconfigure command. You may contact PSE for check you box.
sometimes the configuartion script gets hung.In that case,you can see the configuration lock 15 and you would need to contact PSE lab to forcefully complete that script from backend.I faced the same error and did contact PSE lab to end the script from the backend.
if the output is as below or if there is any lock XXX Local Locked 15 Config Change 1345
then
symcfg -sid XXX -lockn 15 release -force
If the above does not solve the issue ,Check who is holding the lock Anybody else running symconfigure commands from a host ?? May be you can check with symaudit and search for symconfigure actions running. Check with your local CE to see if they were the ones to set the lock. If the CE has pulled the bin for an upcoming config change they would have set the lock to prevent any changes from occurring until the config change.
Or if the OPTIMZ is running lock can be #13, if it is and
All of the above do not release the lock then the final option.
i would be very carefully force releasing a lock, if a script hung in the middle of whatever it was doing you might need the PSE lab to either finish the script for your or completely roll it back.
Avinash V
91 Posts
819
0
Posted July 16th, 2013 06:00
The error suggest that there is a script running on the Backend. You need to wait for the script to get completed.
Refer
https://support.emc.com/kb/73541
The Symmetrix DMX or VMAX is currently running a script. There are a variety of reasons why a script can be running on the Service Processor. Examples are listed below. However, the below list may not be exhaustive.